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Windstream Corporation

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About this business

Windstream Corporation, formerly known as Valor Communications Group, is headquartered in Little Rock, Ark. It was formed through the merger of Alltel's landline business and VALOR Telecom. Windstream Corporation provides phone, broadband and digital television services to residential, small and medium, and large businesses. The company offers broadband, digital television, phone, bundles and premise equipment to residential, and small and medium businesses. It offers data solutions, phone, premise equipment and wholesale se... read more

Location details

4001 N Rodney Parham Rd, Little Rock, AR, 72212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2440 reviews
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Sheila Iberg Long's profile image
Sheila Iberg Long 
8 years ago

Worst phone company EVER! Phone line is down more then it's not. Supposed high speed DSL .....might as well have dial up. Call for help and never spend less then an hour trying to get to talk to a person for said help. Windstream YOU SUCK!!!!!!!!!! 

Adalea Horton's profile image
Adalea Horton 
8 years ago

I called customer service this morning for Windstream internet service. All they had to offer was, "Have you searched out other internet options? DISH has satellite options. It's much higher, but that's an option." He apologized over and over, but never offered to trouble shoot or try to fix anything. Just... maybe you should look elsewhere, sorry. Hmmm..... Is there anybody else out there?????? Lol!! :) 

Wally-Alma Chaney's profile image
Wally-Alma Chaney 
8 years ago

#Windstream customer service is the worst. Refusing to transfer to supervisors. Dropping calls,having the same problem as last year in transferring our number to our new location. This took two upper level supervisors last year. This has been going on since 10/12/16. An body know how to get to the real people in charge in head company offices? 

Tiffany Meints's profile image
Tiffany Meints 
8 years ago

Our connection is always down, prices go up and waiting forever on a technician. Our business can't operate without a connection. This stinks! 

Tara Burgos Martin's profile image
Tara Burgos Martin 
8 years ago

Bunch of crooks!! I cancelled my service October 2nd. I was on new billing for 7 days when I cancelled. They charged my account 69$ for the whole month I didn't even use it. The over drafted me. I called and they don't show a record of the cancellation only that I had called on the 2nd. Refused to give my money back. 

Samantha Baker's profile image
Samantha Baker 
8 years ago

I am over and done with them. I pay way too much for way too little. I have never in my life considered going with comcast but 2 days of no service and an $80 bill for less bpm then am paying for. NO THANK YOU. you have created a monopoly in canton and I can't stand it any longer. 

Patrick B. Sullivan's profile image
Patrick B. Sullivan 
8 years ago

LAW SUIT, class action should be done for this company advertising a service they cannot provide. High Speed internet, please dial up is faster than the service I have. Bad thing is, phone will not work, internet does and the say this issue with both are the lines in the house. Customer service is not this companies focus. 

Christopher Scott Brinson's profile image
Christopher Scott Brinson 
8 years ago

shitternet, crappernet, poopernet, some term that makes no sense, wouldn't a "latency outage" be good? I mean, I'd love a latency outage, that means no latency right? 

Dusty Cochran Smith's profile image
Dusty Cochran Smith 
8 years ago

I called with an issue about reckless driving of a windstream employee. In my hometown, all mailboxes I called were full. I called the next town over, same issue. I spoke to a contractor outside of the office, he told me that he had AT&T and there wasn't anything he could do. I called headquarters, and her answer was unless you were injured there is nothing I can do. Windstream should express safety to employees when driving. 

Frequently asked questions about Windstream Corporation

How is Windstream Corporation rated?

Windstream Corporation has a 1.2 star rating with 440 reviews. 

When is Windstream Corporation open?

Windstream Corporation is closed now. It will open tomorrow at 9:00 a.m. 

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