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Window World Twin Cities
- Windows Installation
- North St Paul, MN
About this business
Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Contact us to schedule your free in-home estimate today!
Location details
2220 Castle Ave E, North St Paul, MN, 55109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Window World did an Excellent Job. All of the people involved from the sales representative, Installers and office personal were extremely helpful and very dedicated to the job. The installation was completed by two very dedicated people that paid close attention to detail during the installation. They went overboard in the preparation work to keep carpets, woodwork, doors & new windows very clean. They did install of six new windows on the second floor of the home. These two men went beyond the expectations of their job ass... read more
Business response:
Ronald - Thank you for taking the time to let us know how we did. We work hard to provide an excellent customer experience and are pleased that you are happy. From everyone here at Window World Twin Cities - thank you for your trust and confidence!
We are very happy with the quality of the windows. I already can tell the difference in the warmth of the house and the noise reduction. We had a concern about the screens not being tight enough to assure no bugs would get in. I called and spoke to John, who was very professional and relayed my concern. In no time, Tim called me back with a solution that we are very happy with. Thank you Window World.
Business response:
Tim and Carol - Thank you for taking the time to let us know how we are doing. We appreciate your business and the trust you placed in us. We look forward to assisting you with any future projects!
I recently (December 7th, 2017) had six (6) windows replaced by 'Window World' and my wife and I couldn't be happier with the results. The installation crew did a fabulous job. They were neat, courteous and very professional. Nicely done boys. Thank you.
Window World replaced a walk outnlevel door with a sliding unit as well as a porch door. The install was done to perfection. The quality of the doors is amazing, very high quality. Price was great in comparison to two other companies we got estimates from. We will have them replace our front door soon.
Business response:
Hoff - It's great to hear that you are happy with your new doors! We appreciate your business and taking the time to let us know how we met your expectations. We look forward to helping you with future home remodeling projects!
We ordered six windows from Window World when they had their MN State Fair special. It did take a little while to get them made, as I am sure with the special pricing they got many orders. Once completed they sent us a letter, we set up an appointment and it only took a few hours for the installation. They were in and out so quickly. The installers were very neat and courteous. I would HIGHLY recommend Window World.
I would not recommend this company. Much like the other bad reviews, after the initial ordering of our windows and a quick 6 week turnaround to ordering and setting up installation, from there it all went down hill. We also had several wrong doings with our windows, our windows had old trim that they did not flush up with the new windows, therefore leaving unfinished wood that we would need to paint. Our installers took it upon themselves to remove our white stoppers and put unfinished wood, in order to make painting "easier... read more
Business response:
We have been working very hard to try to meet the customer’s expectations. We have done additional work beyond the scope of her project, given additional discounts, and tried to explain that high humidity levels inside a home will cause condensation on windows. We are very sorry that she is so unhappy, but will continue to stand behind our warranty and service her needs.
Overall I am happy with my new windows. If there was any negative it would be that the contractors did not show up until after 11:00 the first day and I was not able to get an update. The windows look great and I can tell a difference in the house maintaining heat. We did need someone to come back out about two weeks later to fix the patio door lock. They came within two days of my call to repair the lock and it was fixed to my satisfaction.
Business response:
Thank you, Ken, for taking the time to let us know how well we are meeting our customer's needs. We apologize that the installer was delayed a bit with the start of your project, but we are pleased that you are happy with your new windows. From everyone here at Window World Twin Cities - we appreciate your business!
We signed a contract for door replacement, but on review of the contract, no mention of a lifetime warranty on the door was there. When we inquired of the salesman about the warranty, he promised he would provide one. We began to suspect that no warranty from WW existed. Further, the salesperson claimed installers were all employed by WW (not true). Since much of the contract had scribbled parts and it was made clear that the contract was the only commitment the company made, we decided to avail ourselves of the three-day ca... read more
Business response:
We apologize that you were not provided with our door warranty. We carry a number of different products that have warranties specific to that product and these warranties are sometimes separate from the contract. Regarding the installers - we employee our installers as subcontractors if they are licensed, insured, certified, experienced, and back-ground checked. This is standard practice in our industry and most of them have been with us for many years. We also employee some of our installers as traditional employees. We alw... read more
I had a good experience. It seemed to take a long time to get the actual window, but it looks good.
Business response:
Cindy - Thank you for your feedback. We are please that you are happy with your new window. Due to the very busy time of the year, the timeline for installation is a little longer. We appreciate your patience as you have experienced that a quality install is worth the slightly longer wait.
Frequently asked questions about Window World Twin Cities
How is Window World Twin Cities rated?
Window World Twin Cities has a 4.4 star rating with 931 reviews.
When is Window World Twin Cities open?
Window World Twin Cities is open now. It will close at 5:00 p.m.
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