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West Herr Ford of Rochester

4.7

About this business

Welcome to West Herr Ford of Rochester! A part of the West Herr Automotive Group, New York State's Largest Automotive Group with 24 locations, 20 new vehicle brands, and over 2,000 used vehicles - available 24/7 at westherr.com! Stop in and see our newly renovated state-of-the-art facility today! 

Location details

4545 W Ridge Rd, Rochester, NY, 14626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.73,955 reviews
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Arrion Patterson's profile image
Arrion Patterson 
recommend  Recommended
4 years ago

The Staff is Awesome. Denise Warren took very good care of my Daughter and myself. She's very positive, kind, friendly, and very good at her job. I was very impressed with the treatment I received. 

Mary Harris's profile image
Mary Harris 
recommend  Recommended
4 years ago

The services I received from Trevor Sleeman in Sales and Nick Leonardo in Finance were excellent. Timely, helpful, and well- informed. 

Business response:

Thanks Mary :D 

Betsy McDonald Forjone's profile image
Betsy McDonald Forjone 
recommend  Recommended
4 years ago

I can not recommend this family of dealerships enough. My salesman Trevor Sleeman went above and beyond for me to help me obtain the vehicle I wanted. He was in constant contact with me every step of the way, communicating with West Herr Kia in Buffalo, where the car I wanted was. The whole process was seamless....up until I got in the car and realized it was not what I thought it was. Trevor got on the phone with Amber Trost at WH Kia in Orchard Park and facilitated the switching of cars the next day to what I really wanted... read more

Business response:

Looking good! Enjoy :) 

Chompy Twofifty's profile image
Chompy Twofifty 
recommend  Recommended
4 years ago

Very easy to deal with,friendly staff and did a great job detailing my vehicle before delivery. 

Dawn Davidson Farrell's profile image
Dawn Davidson Farrell 
recommend  Recommended
4 years ago

I highly recommend West Herr Ford. Our sales person was Nikko and he was knowledgeable and amazing to work with. 

Business response:

Thanks Dawn! 

Karen McKay's profile image
Karen McKay 
recommend  Recommended
4 years ago

I bought a car out of state last month and decided trade it in for an AWD. Picked out the same model as my trade. it took some time for the title to surface in the system. my salesman Trevor went through Great lengths to make sure that I was able to purchase the car that I wanted. being a person with a disability Trevor was very patient and made this process enjoyable. thank you Nick in finance for taking the time to explain all my options and help me get an amazing rate through great Bank, and of course a great deal I exten... read more

Brittany Grambeck's profile image
Brittany Grambeck 
recommend  Recommended
4 years ago

Tony at West Herr was so helpful in getting my new car! Would recommend him every time! A big thank you to his assistant Ryan & Finance manager Nick for all the help in making this possible! Everyone was so nice, respectful, and polite! It was also super clean & made me feel safe with everything going on! 

Amanda Becker's profile image
Amanda Becker 
recommend  Recommended
4 years ago

LOVE my Chevy Trax that I just purchased! Trevor was super friendly, very patient and extremely helpful through the whole process! He was never pushy or tried talking me into anything that I didn't want. Answered any question that I had (and I had a LOT) and then even got in the car with me to show me all the features and hooked up my blue tooth. Highly recommend going to see him if you're looking to purchase a vehicle and want a super easy going process! 

Stephen Klaassen's profile image
Stephen Klaassen 
recommend  Recommended
4 years ago

professional service with a no hassle salesman 

Frequently asked questions about West Herr Ford of Rochester

How is West Herr Ford of Rochester rated?

West Herr Ford of Rochester has a 4.7 star rating with 3,955 reviews. 

When is West Herr Ford of Rochester open?

West Herr Ford of Rochester is open now. It will close at 8:00 p.m.  

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