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West Herr Ford of Rochester

4.7

About this business

Welcome to West Herr Ford of Rochester! A part of the West Herr Automotive Group, New York State's Largest Automotive Group with 24 locations, 20 new vehicle brands, and over 2,000 used vehicles - available 24/7 at westherr.com! Stop in and see our newly renovated state-of-the-art facility today! 

Location details

4545 W Ridge Rd, Rochester, NY, 14626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.74,209 reviews
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Paul Gray's profile image
Paul Gray 
7 years ago

They took advantage of my pregnant wife and sold her a vehicle with water damage and mold. Extremely disappointing experience I than had to argue for a month until they took back our car and charged us $3000 for the two months we had it. Then sold us a vehicle with a transmission leak at 19,000 miles and would not stand behind it pretty much told us to kick rocks and they dont need our repeat business. Sad part is the salesman felt horrible for us but the manager wouldn't do anything to help out. Could have been an act, but ... read more

Wade Radtke's profile image
Wade Radtke 
7 years ago

10th car purchased for my family (back to Vision Ford days). I have used Tony McCall for all of these purchases and I received great deals and service each and every time. 

Susan Ras-Louth's profile image
Susan Ras-Louth 
7 years ago

Took my car there for a recall - very friendly people - nice waiting room! 

Breanna Hallett's profile image
Breanna Hallett 
7 years ago
Kris Schrader's profile image
Kris Schrader 
recommend  Recommended
7 years ago

Enjoyed working with Tyler Kelly. Got the vehicle we wanted at the right price. 

Joe Kinane's profile image
Joe Kinane 
7 years ago
Jessica Weed's profile image
Jessica Weed 
7 years ago

The people here are very friendly and helpful. I never felt pressured into buying a vehicle or any warranties. My new car is great and the experience couldn't have been better! 

Steve Williams's profile image
Steve Williams 
7 years ago

Wow Anthony McCall. You are the nicest and funniest sales guy, I have ever dealt with. I have bought a lot of vehicles in my past and never has anyone been this thorough with explaining how everything works. And your Knowledge of the vehicles was awsome. You did Wright by me. Thank you for making my family and I feel like part of the ford family. 

Paul Gugino's profile image
Paul Gugino 
7 years ago

My new vehicle experience at West Herr was wonderful! John L. and his professional team handled the entire transaction making my vehicle purchase transaction comfortable and complete. Thank you so much for all that you do and I look forward to seeing you for my next family member vehicle. Paul G. 

Frequently asked questions about West Herr Ford of Rochester

How is West Herr Ford of Rochester rated?

West Herr Ford of Rochester has a 4.7 star rating with 4,209 reviews. 

When is West Herr Ford of Rochester open?

West Herr Ford of Rochester is open now. It will close at 8:00 p.m.  

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