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West Herr Ford of Rochester

4.7

About this business

Welcome to West Herr Ford of Rochester! A part of the West Herr Automotive Group, New York State's Largest Automotive Group with 24 locations, 20 new vehicle brands, and over 2,000 used vehicles - available 24/7 at westherr.com! Stop in and see our newly renovated state-of-the-art facility today! 

Location details

4545 W Ridge Rd, Rochester, NY, 14626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.74,209 reviews
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Zoi Christanis's profile image
Zoi Christanis 
7 years ago
Lisa Paolucci's profile image
Lisa Paolucci 
7 years ago

Took my car here to fix an issue it was recalled for . Everyone was great and the work was done very quickly! 

Mike Gertner's profile image
Mike Gertner 
7 years ago

Great dealership. I will always recommend everyone to come here for service and when looking for ether a new or used car! 

Bette Booth Conte's profile image
Bette Booth Conte 
7 years ago

They changed my oil and did a NYS inspection. They were courteous and worked quickly.The service attendant reviewed it all with me after they were finished. I would recommend them to others. 

Amanda VanDame's profile image
Amanda VanDame 
7 years ago

Had a wonderful experience here getting tires. Kyle was an amazing help and we got the best price around. 

Dawn Mac's profile image
Dawn Mac 
7 years ago
Mikayla Ekwell's profile image
Mikayla Ekwell 
7 years ago

Always wonderful staff at West Herr! Just recently stopped in for my complementary oil change after purchasing my 2017 Ford Fusion, and was able to be shuttled back and forth to my house so I didn’t have to sit in the lobby and wait for it to be finished which was wonderful. The staff has always been incredibly polite and helpful at West Herr and answered all of my car related questions! Thanks again guys! 

Ashley Feder's profile image
Ashley Feder 
7 years ago

Do not go here!! Have had nothing but problems. I bought my car here and have given them several chances but instead they do nothing but disappoint every time. When I brought it in this week they told me it was a part that was under warranty, but when I picked it up told me it was a part that was not under warranty, and it would cost me $200. Turns out it was a wire that cost me $30 at another place. Do not waste your time! 

Charles Vorndran's profile image
Charles Vorndran 
7 years ago

Best service center in Rochester the team there gets to know you and your car 

Frequently asked questions about West Herr Ford of Rochester

How is West Herr Ford of Rochester rated?

West Herr Ford of Rochester has a 4.7 star rating with 4,209 reviews. 

When is West Herr Ford of Rochester open?

West Herr Ford of Rochester is open now. It will close at 8:00 p.m.  

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