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West Herr Ford of Rochester

4.7

About this business

Welcome to West Herr Ford of Rochester! A part of the West Herr Automotive Group, New York State's Largest Automotive Group with 24 locations, 20 new vehicle brands, and over 2,000 used vehicles - available 24/7 at westherr.com! Stop in and see our newly renovated state-of-the-art facility today! 

Location details

4545 W Ridge Rd, Rochester, NY, 14626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.74,209 reviews
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Jackie Stone's profile image
Jackie Stone 
recommend  Recommended
6 years ago

I recommend West Herr because they have great cars and SUV’S, and the people are very professional and respectful of your needs. Love my new Ford Escape Titanium 👍 

Sarah Maxon Davis's profile image
Sarah Maxon Davis 
6 years ago

I requested a car was transferred to me in Buffalo, but instead of doing so, they scheduled someone else to test it five days after I originally showed interest and requested a transfer. Then they sold the car and didn’t even bother messaging me back. Terrible service with no concern for customer’s time or happiness. Don’t bother dealing with them. 

Cameron Tiller's profile image
Cameron Tiller 
recommend  Recommended
6 years ago

They were so helpful and they made what had been a stressful car buying search easy! 

Sharie Hynes's profile image
Sharie Hynes 
recommend  Recommended
6 years ago

Everything was excellent from when I first walked in to when I picked up my new car! 

Robert Sedia's profile image
Robert Sedia 
6 years ago
Thomas P. Bax's profile image
Thomas P. Bax 
recommend  Recommended
6 years ago

Excellent sales and service with our guy Tony Mccall 

Kayla Gardner's profile image
Kayla Gardner 
7 years ago

Lill was great! Got me out of a truck I was buried in and into a new 2018 � good experience overall. 

Lydia Crawford's profile image
Lydia Crawford 
7 years ago

I went in to West Herr this week to talk about my end of lease options and John F was beyond helpful in helping me make the right choice. I didn’t have any expectations going into the dealership other than talking about what my options are. When I left John helped me save over $2000 by ending my lease 6 months early, buying my mile overage, giving me recent graduate rebates, and a $4000 rebate on a new 2018 Ford Fusion. Thanks John! 

Sam Alt's profile image
Sam Alt 
recommend  Recommended
7 years ago

Tyler kelly not only met my mother’s expectations but also fulfilled my needs. I couldn’t be happier driving off in my 2015 Ford Explorer! Thank y’all! 

Frequently asked questions about West Herr Ford of Rochester

How is West Herr Ford of Rochester rated?

West Herr Ford of Rochester has a 4.7 star rating with 4,209 reviews. 

When is West Herr Ford of Rochester open?

West Herr Ford of Rochester is open now. It will close at 8:00 p.m.  

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