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West Herr Ford of Rochester

4.7

About this business

Welcome to West Herr Ford of Rochester! A part of the West Herr Automotive Group, New York State's Largest Automotive Group with 24 locations, 20 new vehicle brands, and over 2,000 used vehicles - available 24/7 at westherr.com! Stop in and see our newly renovated state-of-the-art facility today! 

Location details

4545 W Ridge Rd, Rochester, NY, 14626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.73,996 reviews
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Tim 'Girv' Girvin's profile image
Tim 'Girv' Girvin 
7 years ago

Buyer beware! Scammers tell me one price at the counter for an oil change & should come to 65 dollars. Five minutes later the service advisor Tyler comes to the waiting area to tell me there was suddenly a mixup & the last time I was there, the previous service advisor "took way too much off the price". I asked him how that is my problem & he told me it'll probably be closer to 72 dollars. Not a huge amount but nonetheless it's the point of the matter. 

Robert Billings's profile image
Robert Billings 
7 years ago
Michelle Kanealey's profile image
Michelle Kanealey 
7 years ago

I absolutely loved my experience purchasing a car from West Herr. John Lombardi is my go to guy now for all family purchases. He made a stressful situation easy with no glitches. I am so grateful and will be back before the end of the year to purchase my daughters car!!! THANK YOU!! 

Ellen Stevens Kaiser's profile image
Ellen Stevens Kaiser 
7 years ago

Awesome Service- Kind and Caring Staff. Especially John in The Service Department 

Pauleen Murphy's profile image
Pauleen Murphy 
7 years ago
Mike Quaring's profile image
Mike Quaring 
7 years ago

The Best.the fourth new car from there. Aways very helpful. Very good experience. 

Michelle Salisbury Stoneham's profile image
Michelle Salisbury Stoneham 
7 years ago
Jennifer Fischer Novy's profile image
Jennifer Fischer Novy 
7 years ago

Attention all car shoppers! Big shout out to West Herr Ford of Rochester and Mark Augusty! Our family was in need of 2 more vehicles with both sons now driving. We had weeks on end working with Mark & his team looking for the perfect fit! Searching - test driving - lease vs. purchase - new used vs. new - negotiating. Now I won’t say it was a easy decision, car shopping can be completely overwhelming being such an investment. I ended up purchasing a Ford Taurus & found a perfect lease for My son in a sporty Ford Focus. We bot... read more

Brittany Nocerino's profile image
Brittany Nocerino 
7 years ago

Frequently asked questions about West Herr Ford of Rochester

How is West Herr Ford of Rochester rated?

West Herr Ford of Rochester has a 4.7 star rating with 3,996 reviews. 

When is West Herr Ford of Rochester open?

West Herr Ford of Rochester is closed now. It will open tomorrow at 9:00 a.m. 

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