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Specialties West Coast Chief Repair specializes in appliance repair of all major household and commercial appliances in Los Angeles. Air Conditioners, Wall Heaters, Floor Heaters, Furnaces, Commercial Refrigerators, Household Refrigerators, Dishwashers, Garbage Disposals, Washers, Dryers, Ovens, Ranges, Cooktops, and Range Hoods. History Established in 1992. West Coast Chief Repair have served Los Angeles and the surrounding areas for over a quarter of a century. We are proud to be the go-to company for many homes, businesse... read more
355 N Fairfax Ave, Los Angeles, CA, 90036, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
My highest recommendation – Gosh, I really don't understand the terrible reviews. My experience with West Coast Chief repair was amazing! The staff is super nice and very knowledgeable. My a/c broke, I made a call and within an hour the technician was at my house and fixed our problem! The price was very reasonable! Thank you West Coast Chief Repair! I highly recommend this company to everyone!
Honest Service Guy/Good Service – Here's my review to this company. It was 8:30am, July 4th and I have people coming over to my house to celebrate. My A/C stoppped working that morning. I started to panic. I know there will be no service company that will be able to come same day knowing the fact that its HOLIDAY. I searched for company on-line and didnt find anyone open but West Coast Appliance. Although I saw a lot of bad reviews, I still tried their service. I called and told the guy that its an emergency and I need someo... read more
HORRIBLE CUSTOMER SERVICE - DON'T USE – Spent two afternoons in a row waiting for them during my given service windows. The first night they never showed and I called them 40 minutes after my window was done. The second night - after I was assured it wouldn't happen again - the same thing happened. They were going to get to me 20 minutes after my window. They explained it with traffic, but then you should have called when you realized you wouldn't make the window, not after the service window expires. Unless you have tons of... read more
Incompetent, unprofessional, ripped us off – We called them when the freezer in our Subzero was freezing shut. The repairman was very creepy and unprofessional, ranting about problems in his personal life the whole time he was there. They were paid a couple hundred dollars to fix the problem, which they claimed was with the drainage hoses. The freezer froze shut again, and they sent out the same repairman. He insisted that nothing was wrong (even though the freezer had frozen shut!). Then he started yelling at me in Russian ... read more
Kudos to team West Coast Chief Repair! – I had my thirty year old roof-mounted combo unit replaced by West Coast Chief Repair. Their staff took the time to understand my budget limitations and worked out an unbelievable deal. Their tech arrived on time with the heavy machinery and swapped out the old clunker in less than two hours. I now have a cool comfortable home to spend those dog days of summer in San Fernando Valley. Thank you West Coast Chief Repair! You are the best. I recommend them for anyone looking for AC work. A... read more
Great service. Pleasure to work with – Great Service. Pleasure to work with I had some major problems with my AC unit. After trying a few other companies (who btw were not able to find out what was the problem and just keep charging me for the visits) I saw West Coast Chief Repair on the citi search. The tech that came out was very professional and helpful. He identified the problem, repaired and even followed up with a phone call the next day. The price he charged me was very low too. (Compare to others) Thank you West Coas... read more
Not sure if they are incompetent or just crooks... – Our AC unit went down over the weekend last summer on a hot day so we called them because we heard they were known for their quick service. The repairman showed up that same day. He looked at the AC unit and declared that it would cost too much to fix it but he was willing to come that Monday and install a new system for $ 2,100.00. He it was a one time deal and I would have to let him know by Monday morning. I said I would have to think about it and paid him his $60.00 se... read more
Pricing Was Shady, Service was Minimal – As with the other reviewers, I couldn't get a straight quote over the phone. When the guy showed up, on time I might add, things looked hopeful. Then I was told I'd need a part that would cost $200 to fix the problem. I agreed to the price (bad move on my end), and later found the part on the internet for about $25. In addition, the tech didn't notice the new part caused my unit to cycle on and off every one minute. I didn't notice the problem either, until after he left. By then it w... read more
Expensive - I Won't Use Them Again – When I called to ask their minimum rate for a service call, they wouldn't give it to me. All I needed was for them to replace a part (which I had on hand). While a simple replacement, it took the tech 20 minutes since he seemed unfamiliar with the part (luckily, the part came with instructions). Then they wanted to charge me $120. Wow, I'd like to earn the equivalent of $360 an hour! The previous company who had diagnosed the problem (they didn't have the part so I had to order it online,... read more
West Coast Chief Repair has a 3.4 star rating with 223 reviews.
West Coast Chief Repair is closed now. It will open at 8:00 a.m.
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