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West Coast Chief Repair

3.4

About this business

Location details

355 N Fairfax Ave, Los Angeles, CA, 90036, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.4227 reviews
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Kenyadigit's profile image
Kenyadigit 
17 years ago

trusted a/c repair – this is going to be my 2nd time with this game and i'm no less impressed by the quality work and reliability. scheduling only takes a few minutes and they are almost always available for same-day service (even during a warm spell). Wouldn't think twice before hiring the m again! 

kfrederation's profile image
kfrederation 
17 years ago

try 'em for used appliances – i recently purchased a used stove from these guys and i'm extremely happy with the price and the warranty. i think twice before buying used anything but the salesperson was knowledgeable and courteous- unlike most places, he didn't try to push the products on me. highly recommended! 

sheilajgw's profile image
sheilajgw 
17 years ago

I WOULD NEVER USE THESE PEOPLE AGAIN. – They sent a repair man to our house to repair our Sub-0 wine cooler which had stopped working. After pulling everything out of the cooler, the repair man said we needed a new motor. He "replaced" the motor to the tune of $395. That was January 8, 2008. Two weeks ago, (early March, 2008) the cooler stopped working again. This time, they said we needed a new control panel. By this time, I had read a few reviews -- and I told him I needed a second opinion before spending additional money ... read more

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helenki 
18 years ago

Don't know what they are doing – They came out to fix my refrigerator. Tech had me ordered the first part but didn't fix it. They sent different tech and told me I need to order different part so I did but still didn't fix it. Third one came and told me to order another part but when part arrived he said he couldn't install it. So he left without fixing it. Whole process took over three months and they finally said they can't fix it and will give my money back but that will take up tp 6 weeks to issue the check. When I calle... read more

phongngan's profile image
phongngan 
18 years ago

Such a LIAR! – LIAR!!LIAR. I called in and asked for a furnace's blower motor cleaning service and was told that the job was about $100-$200, but never over $200. The tech came in the next day and estimated $599 just for cleaning. Obviously, I asked why and he said that in order to clean the system, he needs to take out all the parts, clean them and put them back and that's very expensive. I wished they should have let me know in advance before I have them come in. Eventually, I had to pay $45 just for this guy to come in an... read more

donker1's profile image
donker1 
18 years ago

Never showed up. – I scheduled a service appt to repair a leaking water heater for the following morning. The next morning came and went however, and no one showed up or called. When I called them, I was informed the technician assigned my job was busy with another job, but another technician would be at my home no later than 2pm. He also never showed up or called. When I called again, I was placed on hold then disconnected twice. When I finally managed to get an answer out of someone, I was told that the second technician w... read more

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wontusewestcoastagain 
18 years ago

Incompetent & Unprofessional – I also just signed up with this site to complain about West Coast Chief Repair. After reading these reviews, it is clear that their fridge repair/sales are not acceptable. The in-house repair technician threw a fit in my house because he didn't think a 50 degree freezer was a problem because he could still "hear" the motor running -so must be working! Why am I calling them wasting his time?! Condensation on everything, spoiled food -none of that convinced him that fridge or freezer was not near... read more

cosmoeventsla's profile image
cosmoeventsla 
18 years ago

Great service – Overall I had a very pleasant experience. The customer service rep. was prompt, effective and very pleasant. Technician came during the time frame that was specified by the office (this is a very rare occurrence). The quote was actually $50 less than the lowest quote I had from competitors (I shopped around, had 3 other companies come in for an estimate). My A/C unit was fixed in a timely manner and from the first trial (no repeat appt. for faulty parts, etc.), my quote was less than I expected to pay, I got ... read more

twarkent's profile image
twarkent 
18 years ago

Very solid work – They did a great job, very timely, no complaints. I was happy with the results and would recommend them to friends. 

Frequently asked questions about West Coast Chief Repair

How is West Coast Chief Repair rated?

West Coast Chief Repair has a 3.4 star rating with 227 reviews. 

When is West Coast Chief Repair open?

West Coast Chief Repair is open now. It will close at 6:00 p.m.  

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