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Wells Fargo Dealer Services

1.4

About this business

Location details

1451 Thomas Langston Rd, Winterville, NC, 28590, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.495 reviews
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Bryan L Leger's profile image
Bryan L Leger 
6 years ago

They are rip offs and I try to pay my payments and they DECLINE my payments. 

Christopher A. Silva's profile image
Christopher A. Silva 
6 years ago

5:20 AM i've sent over a fax generated on 12/06/2018 at 10:16am and it was confirmed a success on our deferment of our vehicle loan. But everytime I call the Wells Fargo Dealer services puts me on hold and never calls me back.. this is the worst customer service ever.. i was told this document was time sensitive but now i am having a hard time getting a response... please call us back. 210-373-2667 in reference to account 9620297597 Chat Conversation End Type a message... 

Steven Helm's profile image
Steven Helm 
recommend  Recommended
6 years ago

good loan service kept my rate down and low payments 

Chris Passalacqua's profile image
Chris Passalacqua 
6 years ago

Shitbags. 

Tiffany Salisbury's profile image
Tiffany Salisbury 
6 years ago

Trying to make a Simple Automated payment takes over 20 minutes and that's if you get it to work, says your entry is invalid after several repeat attempts, transfers you to people without prompting. The people on line always act that it's the first time they heard of issues. Just annoying for a large bank that can't get it together 

Teresa Hewitt's profile image
Teresa Hewitt 
6 years ago

I have had two opportunities to deal with this comlany. My car needed repaors. Both times the company sends me a check that has to be endorsed by an approved wells fargo associate. It took an hour the first time to find some one to sign off. So the second time I called and made an appointment to habe someone eligible there to sign. Then they yell me o have to have the car repair shop we d a repair bill before they will sign off on the check. Why send me a check if you won't allow me to cash it. Why not just send it straight ... read more

Ashley Corley's profile image
Ashley Corley 
6 years ago

Last year they repoed my car without any warning, I got the certified letter a week later after having to pay 1500 bucks to get my car back. I pay my car payment at least 2x a month and my balance due never goes down. Really getting frustrated with them 

Brian Jalbert's profile image
Brian Jalbert 
6 years ago

the telephone service takes forever. 5 minutes to make a simple payment. the voice prompt speaks (what feels like) 5 words a minute. telephone service is a little inconvenient. otherwise, a decent service overall. 

Jeffrey W. Larmer's profile image
Jeffrey W. Larmer 
6 years ago

Frequently asked questions about Wells Fargo Dealer Services

How is Wells Fargo Dealer Services rated?

Wells Fargo Dealer Services has a 1.4 star rating with 95 reviews. 

When is Wells Fargo Dealer Services open?

Wells Fargo Dealer Services is open now. It will close at 6:00 p.m.  

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