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Wells Fargo Dealer Services
- Financial Services
- Winterville, NC
About this business
Location details
1451 Thomas Langston Rd, Winterville, NC, 28590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible, I called with a simple request for a copy of my title and it took almost a week and I had to follow up because my first “supervisor” Sequoia never faxed it. I called Chrysler Capital for my wife’s Jeep and they had it in my email in box in less than an hr.
I have been dealing with Wells Fargo Dealer Services since May 2017 when my car was totaled, the insurance company paid their share, gap paid their share and no one, not one person called to let me know this was complete. I had to continue to call numerous times. I have had the worst customer service with them, I am unsure of who to deal with next. The Office of the President is stating they are the absolute and there is no one higher than them. I am saddened to say that they are incapable of handling every day complaints. I... read more
It was a nightmare getting our lien released from them! It took forever!! We got wrong information from the start in regard to the lien release process. With every subsequent call to customer service we got different information. Literally 6 reps and 2 supervisors ALL told us different information and had us going in circles! It took three days to receive a FAX stating our lien was released. One fax, three days!!! I had even called to confirm the fax had been sent on the first day it was requested. I was assured it had been ... read more
My Dad passed away the end of May. I called in June to notify that he had passed away and to tell them that I would be paying off his truck. In July I mailed in a certified check. I called a week later and they told me everything was all set and they were mailing out the title. I revieced the title a week later. The binning of September 2017 to ask for a letter stating that how much the payoff was and that it was paid, but they said they need POWER OF ATTORNEY before they can send out a letter. I told them that didn't make a... read more
You guys are a HORRIBLE bank. You claim to help Harvey victims but won't stop collecting on a drowned car I gave you an insurance claim number for... y'all are a peice of dirt. I'm closing my bank account with you. I am also going to the media. I see, from all of the comments people are making on your Facebook page, that we aren't the only ones you are taking advantage of. Thanks for your completely incompassionate attitude. Now I know what you are really about. You are nothing but a bunch of slithering, greedy scumbags. I w... read more
these people are awful honestly they are the scum of the earth they harass people the take things that don't belong to them and the threaten people all the time honestly these people are low life's and any one that works for them are low life's as well
Absolutely the worst company i have ever dealt with! Took multiple payments out of my account while i was on vacation in Florida and then when i called the representative laughed ans said oh at least your caught up for a couple of months! Cannot wait to refinance and will NEVER use again.
Your company really sucks. I can never get a hold of any of you people. Your website sucks. Your automated phone systems sucks even more.
Frequently asked questions about Wells Fargo Dealer Services
How is Wells Fargo Dealer Services rated?
Wells Fargo Dealer Services has a 1.4 star rating with 95 reviews.
When is Wells Fargo Dealer Services open?
Wells Fargo Dealer Services is open now. It will close at 6:00 p.m.
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