Wells Fargo Dealer Services's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Wells Fargo Dealer Services

1.4

About this business

Location details

1451 Thomas Langston Rd, Winterville, NC, 28590, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.495 reviews
Select a rating
Sallie E Fennell's profile image
Sallie E Fennell 
6 years ago

never answer the phone. Always put people on hold. call 3 days no answer. 

Lindy Good's profile image
Lindy Good 
6 years ago

Hire more people so they can provide much more efficient service! Hold time over the last 3 days, all 3 times I've called has been 25 minutes just for that department to transfer me to another department that I have to hold for just to be transferred to another department I have to hold for, again! AND STILL NO ONE CAN ACTUALLY HELP ME simply get a piece of paper stating that my account is closed and the loan was paid off 4 AND A HALF YEARS AGO! This is ridiculous! 

Wences Celeste Espina's profile image
Wences Celeste Espina 
6 years ago

Never gonna deal with this company again. I just paid off my car but they still took my recurring payment. I tried to call them but says my accpunt number doesn’t exist nor my SS number. I’m glad I paid off my balance so I won’t have to deal this crappiest company ever again. 

Donna Dawson-Kellum's profile image
Donna Dawson-Kellum 
6 years ago

I started calling the customer service line this morning at 7:45 CT this morning. They open at 5:00am PT. I put my accout number of which the recording said "did not exists". I'm am still on hold at 9:03 CT listening to this horrible music. Such a waste of time. At the first chance I get I will pay this loan and never go back!!!! 

Warren Branch's profile image
Warren Branch 
6 years ago

everything about the company 

Nikkos Kratos Spanos's profile image
Nikkos Kratos Spanos 
6 years ago

WORST CUSTOMER SERVICE EVER constantly call me and when I try to make extra principal only payment of $5000 i cant get anyone to do it but get transferred to 4 different ppl theres a REASON they have been in the news and in trouble with the law stay away 

Beth Vining Cross's profile image
Beth Vining Cross 
6 years ago

They are the WORST. Never deal with this company if you can avoid it! 

Don McClain's profile image
Don McClain 
6 years ago

been on hold for over 45 minutes and transferred to 3 different people .. morons 

John Koch's profile image
John Koch 
6 years ago

whoever may read this -- keep tabs on legal action against wells fargo dealer services. They've been found guilty in several class action suits. They broke laws with my loan. Duplicative insurance, excessive charges, harassment, etc..The only way to stop these practices is to participate in legal actions, and get reimbursed. 

Frequently asked questions about Wells Fargo Dealer Services

How is Wells Fargo Dealer Services rated?

Wells Fargo Dealer Services has a 1.4 star rating with 95 reviews. 

When is Wells Fargo Dealer Services open?

Wells Fargo Dealer Services is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com