Viva Kia's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Viva Kia

4.3

About this business

We are El Paso's Premier Kia Dealership! As the Kia dealership under the Viva Auto umbrella we believe that our job is to provide superb customer service, educating and protecting our clients in all things Kia. We are ready to guide you thru your journey of purchasing your brand new Kia and keeping it running like a well oiled machine (literally). Visit us to understand why our customers say things like - "Nancy was amazing she took care of everything before I even got to the dealership. Orlando fought hard to ensure I didn'... read more

Location details

Bassett Place, 5800 Montana Ave, El Paso, TX, 79925, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.32,111 reviews
Select a rating
Adrian Martinez's profile image
Adrian Martinez 
7 years ago
Ana Laura Soto's profile image
Ana Laura Soto 
7 years ago
Eugene Perez's profile image
Eugene Perez 
7 years ago
Sarteadra Nycole Russell's profile image
Sarteadra Nycole Russell 
7 years ago

Started with sales person not knowledgeable at all. Lack customer service. As well as manger leo. Drove car off the lot a month a go. Instead of calling me to inform me of any issues with financing. I received a text message telling me to bring the vehicle back. I was highly upset spoke with manager and instead of trying to understand my point of view he dismissed me. This man does not have any integrity. I missed hours on my Job for this mess. I have another vehicle with kia but I will not RECOMMEND them to anyone. I will n... read more

Alberto Mora's profile image
Alberto Mora 
8 years ago

Excelente servicio y atención... Gracias a Jonhatan Orozco por toda la asesoria brindada. 

Tesorito Martinez's profile image
Tesorito Martinez 
8 years ago

General manager Eloy Juarez is a total jerk. I spoke with him today about multiple calls that I been receiving from number 915 600 7620, he was rude, sarcastic, and disrespecful. 

Lorenzo Sias Jr.'s profile image
Lorenzo Sias Jr. 
8 years ago

The Service Department is Excellent! They are honest people that will give you great recommendations on how to maintain your car! 

Anthony Mather's profile image
Anthony Mather 
8 years ago
Erika Martinez Ramirez's profile image
Erika Martinez Ramirez 
8 years ago

Starting to seriously regret going with Viva Kia. Should've gone to Casa Kia instead. Service stops at Viva Kia when you drive off the lot. It's been 2 weeks and I STILL have not heard back from anyone regarding my concern. The only good thing here is Norma Ovalle because she works hard for you. 

Frequently asked questions about Viva Kia

How is Viva Kia rated?

Viva Kia has a 4.3 star rating with 2,111 reviews. 

When is Viva Kia open?

Viva Kia is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com