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Visionworks Doctors of Optometry
- Healthcare
- Clarksville, IN
About this business
Location details
1030 Veterans Pkwy, Clarksville, IN, 47129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
My experience with Visionworks, ******, ** has been terrible. Started Sept 15, 2022, I went in to order glasses and sunglasses as they accept my insurance coverage, suppose to take 7 to 10 days. After 2 weeks I called customer service to check on my order, on hold for 45 minutes, it keep telling me to check their website. After checking the website they couldnt find my order, I called customer service again, on hold for another 45 minutes, they cant find my order. Mind you I paid for 2 pairs of glasses on Sept 15, 2022. The ... read more
I made an appointment online for an eye exam. I received confirmation of the exam and filled in the patient forms online. I was on my way to the exam when I received a voicemail which informed me that the eye exam would be a tele exam. I am hard of hearing and tele exams just do not work for me. I explained to the receptionist that the website for online appointments is very extensive and I was surprised that it did not have an option for in person eye exams. She said "yes, they should have, shouldn't they?" I am leaving for... read more
My experience with Visionworks, ******, ** has been terrible. Started Sept 15, 2022, I went in to order glasses and sunglasses as they accept my insurance coverage, suppose to take 7 to 10 days. After 2 weeks I called customer service to check on my order, on hold for 45 minutes, it keep telling me to check their website. After checking the website they couldnt find my order, I called customer service again, on hold for another 45 minutes, they cant find my order. Mind you I paid for 2 pairs of glasses on Sept 15, 2022. The ... read more
I made an appointment online for an eye exam. I received confirmation of the exam and filled in the patient forms online. I was on my way to the exam when I received a voicemail which informed me that the eye exam would be a tele exam. I am hard of hearing and tele exams just do not work for me. I explained to the receptionist that the website for online appointments is very extensive and I was surprised that it did not have an option for in person eye exams. She said "yes, they should have, shouldn't they?" I am leaving for... read more
I had an eye exam that was performed improperly and the eye glasses were entirely too strong of a prescription to use. I only need readers. I don't have a complicated vision issue. I returned the glasses and they said they issued a refund. It has been 2 months and still no refund. I have spoken with the local manager and she assured my that the 'check' will be mailed and I should receive it in 2 weeks. They claim that they also reversed the charges for the exam and so that I can go to another retailer to have my vision check... read more
I had an eye exam that was performed improperly and the eye glasses were entirely too strong of a prescription to use. I only need readers. I don't have a complicated vision issue. I returned the glasses and they said they issued a refund. It has been 2 months and still no refund. I have spoken with the local manager and she assured my that the 'check' will be mailed and I should receive it in 2 weeks. They claim that they also reversed the charges for the exam and so that I can go to another retailer to have my vision check... read more
My husband purchased 2 pair of eyeglasses about 7 months ago. Have made trips to ******* ********* location at least 7 times for adjustments. Glasses very cheaply made, poor quality lens. Wasted almost $800.00. Went to America's Best and purchased one pair. High quality product and less expensive than Visionworks. A rating of one star is too much.
My husband purchased 2 pair of eyeglasses about 7 months ago. Have made trips to ******* ********* location at least 7 times for adjustments. Glasses very cheaply made, poor quality lens. Wasted almost $800.00. Went to America's Best and purchased one pair. High quality product and less expensive than Visionworks. A rating of one star is too much.
I brought my daughter in to get her eyeglass prescription filled, and we had a great experience at the ****************** location. They don't call you to let you know your prescription is in but it happens everywhere. I called and it was an easy automated system to check the status of your order. they did the best they can being they were short staffed. They did everything right and gave us all the information we needed unlike ******************. Prices were reasonable and she got a great pair of glasses that she loves. Lar... read more
Frequently asked questions about Visionworks Doctors of Optometry
How is Visionworks Doctors of Optometry rated?
Visionworks Doctors of Optometry has a 3.8 star rating with 909 reviews.
When is Visionworks Doctors of Optometry open?
Visionworks Doctors of Optometry is open now. It will close at 7:00 p.m.
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