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Visionworks Doctors of Optometry
- Healthcare
- Clarksville, IN
About this business
Location details
1030 Veterans Pkwy, Clarksville, IN, 47129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Scheduled appointment ran late - took 3 hours for an exam and purchase of frames and lenses! The glasses were suppose to be ready on September 5 - I still don't have the glasses and they still cannot give me an estimated date for pickup. I would ask for my money back, but not sure I would ever receive the refund.Please stay as far away from this place as possible!
6 weeks of back forth visits to end up with glasses that I cannot properly see out of. I gave up and returned the glasses ********************************* of a refund, and it would be with 30 days. I still have not received the funds and I have been told it will Be another 30 days Very Dissatisfied. I would prefer glasses that worked. I had such a good experience 3 years ago.
6 weeks of back forth visits to end up with glasses that I cannot properly see out of. I gave up and returned the glasses ********************************* of a refund, and it would be with 30 days. I still have not received the funds and I have been told it will Be another 30 days Very Dissatisfied. I would prefer glasses that worked. I had such a good experience 3 years ago.
Ordered glasses. Store ordered them. 2 weeks later I Had to call them to find out they didn't have that particular frame anymore only to discover they had ordered the wrong color. Wait. Another 2 weeks later, wrong lenses. Lied to at store saying they were the correct lenses. Got them checked somewhere else, they weren't correct. Called customer service. Got a regional Manager involved. Nice young lady calls from a city with the same name city but **** miles way... a week later another regional manager gets involved. "Going ... read more
Ordered glasses. Store ordered them. 2 weeks later I Had to call them to find out they didn't have that particular frame anymore only to discover they had ordered the wrong color. Wait. Another 2 weeks later, wrong lenses. Lied to at store saying they were the correct lenses. Got them checked somewhere else, they weren't correct. Called customer service. Got a regional Manager involved. Nice young lady calls from a city with the same name city but **** miles way... a week later another regional manager gets involved. "Going ... read more
Don't waste your time here. Phones are useless AI, no real people can be bothered to pick up and they close the store without any notice for "training" without even so much as a sign on the door. How ridiculous! I won't ever be returning to this place for any business of mine.
Don't waste your time here. Phones are useless AI, no real people can be bothered to pick up and they close the store without any notice for "training" without even so much as a sign on the door. How ridiculous! I won't ever be returning to this place for any business of mine.
Scheduled for family, back to back appointments on a Saturday. Get reminder text all week and Saturday morning. 1 hour before appointment husband got a call that said that they dont have a doctor today. I try to call about my appt and cannot get a human to verify if i still have an appt. Automated system ties up 25 minutes and while Im on hold, human calls to cancel. Try to reschedule and they want to do telehealth appointment for all of us. Tell them we prefer in-person. Nothing available for weeks. Schedule another back to... read more
Scheduled for family, back to back appointments on a Saturday. Get reminder text all week and Saturday morning. 1 hour before appointment husband got a call that said that they dont have a doctor today. I try to call about my appt and cannot get a human to verify if i still have an appt. Automated system ties up 25 minutes and while Im on hold, human calls to cancel. Try to reschedule and they want to do telehealth appointment for all of us. Tell them we prefer in-person. Nothing available for weeks. Schedule another back to... read more
Frequently asked questions about Visionworks Doctors of Optometry
How is Visionworks Doctors of Optometry rated?
Visionworks Doctors of Optometry has a 3.8 star rating with 909 reviews.
When is Visionworks Doctors of Optometry open?
Visionworks Doctors of Optometry is open now. It will close at 7:00 p.m.
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