Visionworks Doctors of Optometry

sandy g 

on BBB

3 years ago

I brought my daughter in to get her eyeglass prescription filled, and we had a great experience at the ****************** location. They don't call you to let you know your prescription is in but it happens everywhere. I called and it was an easy automated system to check the status of your order. they did the best they can being they were short staffed. They did everything right and gave us all the information we needed unlike ******************. Prices were reasonable and she got a great pair of glasses that she loves. Lar... read more

Greg S 

on BBB

3 years ago

I had my eyes checked for new glasses at a Visionworks location after checking with them to make sure they were covered by my insurance plan. I was assured that I was good to go. The people involved in the exam, frame selection, and order placement were professional and efficient. When I paid, they pointed out that the charge reflected the discount due to my insurance coverage, so I was good to go--until I wasn't. On the day I expected to get the glasses, I instead got a notice that my coverage was denied because Visionworks... read more

Greg S 

on BBB

3 years ago

I had my eyes checked for new glasses at a Visionworks location after checking with them to make sure they were covered by my insurance plan. I was assured that I was good to go. The people involved in the exam, frame selection, and order placement were professional and efficient. When I paid, they pointed out that the charge reflected the discount due to my insurance coverage, so I was good to go--until I wasn't. On the day I expected to get the glasses, I instead got a notice that my coverage was denied because Visionworks... read more

Mary P 

on BBB

3 years ago

I was very disappointed in Visionworks *********. The eye doctor insisted that a glaucoma test and optic nerve pictures be performed if I wanted to receive my prescription. I had just had these tests performed by a specialist three weeks earlier. I definitely will not be back. 

Mary P 

on BBB

3 years ago

I was very disappointed in Visionworks *********. The eye doctor insisted that a glaucoma test and optic nerve pictures be performed if I wanted to receive my prescription. I had just had these tests performed by a specialist three weeks earlier. I definitely will not be back. 

Setrenia W. 

on BBB

3 years ago

The company has terrible customer customer. I ordered my glasses June ******* and canceled my order August 29, 2022. Had to call my credit card company to put a little fire under them to get my money back. 

Setrenia W. 

on BBB

3 years ago

The company has terrible customer customer. I ordered my glasses June ******* and canceled my order August 29, 2022. Had to call my credit card company to put a little fire under them to get my money back. 

Kim W 

on BBB

3 years ago

I went to Visionworks on ********** in ***********, ** this was my first time ever getting glasses. I called to see if they were in and they were no one ever called to let me know. When I went to pick up my glasses the employee ****** clean the lens and handed me my glasses and walk away to assist another customer. I got up and the floor looked like it was moving I was afraid to walk. I told the same employee that the floor looked like it was moving and she asked me was this the first time I ever work Bifocal lens and I told... read more

Kim W 

on BBB

3 years ago

I went to Visionworks on ********** in ***********, ** this was my first time ever getting glasses. I called to see if they were in and they were no one ever called to let me know. When I went to pick up my glasses the employee ****** clean the lens and handed me my glasses and walk away to assist another customer. I got up and the floor looked like it was moving I was afraid to walk. I told the same employee that the floor looked like it was moving and she asked me was this the first time I ever work Bifocal lens and I told... read more