This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Our home loan specialists are industry experts on VA loan eligibility and qualification guidelines for all of California. Through extensive training and experience working with Veterans and military families, they get to know the VA home loan inside and out.
6863 Friars Rd Suite 100, Suite 100, San Diego, CA, 92108, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Veterans United was awesome! The entire process from pre-approval to closing was top notch. My team **** ******* and Joedi were just flawless in their execution of the loan process. I would recommend them to everyone.
I'm a veteran, and without my permission or knowledge, my loan with Veteran's United was sold to ************************* This has to be the worst mortgage company in *******! You I thought I was dealing with a VA ******** Not one that get's your business, then sells you off to a third rate company at the first chance they can get.It's like they're trying to take my property! Because of COVID and waiting to be approved for SSDI, I fell behind in payments, but was approved for a Parcial Claim Program through the VA. I sent i... read more
Business response:
Hey ****,I followed up with ******* and the team to make sure there wasnt anything else we could do right now. Im really sorry for the headache from all of this. I understand feeling caught off guard at the handoff to Freedom Mortgage for your payment servicing. As someone whos mortgage was also sold shortly after closing, I get that. Unfortunately, selling loans from our portfolio is necessary every so often. Doing this ensures we can continue helping Veterans get home financing. Rest assured our team is here for you moving... read more
Veterans united was great! Helped explain everything along the way as I always had a ton of questions as a first time buyer. My ************************************** was the best! Always there to help and very responsive, thank you to the my team for making my first buying experience a great one!
Business response:
****,Thank you for sharing this. Im so sorry your experience was less than ideal. I see one of our Client Advocate team members has submitted your feedback to management so it can be put to good use on the floor. Team work is essential to our ability to deliver exceptional service and you play a major role in that. While we cant change the experience you had, were committed to improving on and ensuring better homebuying experiences for future customers. We wish you the very best in your new home all the same. And, thank you ... read more
I have enjoyed working with this company. I have had several modified loans through you and keep coming back to you for all our mortgage needs. Thank you for servicing our loan. Please keep us-in your company mortgage service program
The professionalism, communication, and accountability was lacking within my home loan team. Honesty and transparency should be used at all times.But, I had a loan officer try to manipulate the situation and me, so they would not be held accountable for their poor work performance.My experience with ***** was fine until the last week leading up to settlement. His lack of attention to detail, accountability, and communication made me miss my settlement date and cost me thousands of dollars for the life of the loan. Then had t... read more
I will Highly recommend Veterans United to all of my Veteran friends! Each member of the team walked me through each step of the home buying process and worked together to reduce stress on me. Very satisfied with my experience with Veterans United!
Deciding to work with Veterans United was the best decision I made in purchasing my first home. My team of ********************* and ******************* made sure I was on track with all the documentation I needed to get my loan approved and keep the processes going smoothly. They were so efficient in their jobs that they had me ready to close a week earlier than what was originally quoted on my paperwork. Unfortunately the seller was not prepared to close this early in the process. After signing my closing documents they en... read more
This was my 2nd time using Veterans United. Both times were super easy. The entire staff was professional and helpful throughout the process. Everything was fully explained. There were no hidden fees or surprises. Great company!
*****************************, my loan coordinator, worked with ************************* on my package. She was as professional, confident and easy to communicate as *******. The team provided an initial closing date 60 days out. We were able to pull that date back to left by 15 days. We completed all paperwork with authorization to close within 30 days, and my actual closing date was within 45 days of beginning the process.
Veterans United Home Loans of San Diego has a 4.8 star rating with 3,041 reviews.
Veterans United Home Loans of San Diego is closed now. It will open on Monday at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com