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Vca Boston Road Animal Hospital
- Emergency Pet Hospital
- Springfield, MA
About this business
VCA Boston Road Animal Hospital is a complete full-service veterinary medical center. It offers a 24-hour pet emergency center, and provides round-the-clock veterinary care for all its patients. Some of the services offered by the VCA Boston Road Animal Hospital include: preventive medicine, including vaccinations and parasite control; complete medical services including oncology, orthopedics and dermatology; minor surgical procedures, such as spays and neuters; dental care; diagnostic imaging including X-ray and ultrasound;... read more
Location details
1235 Boston Rd, Springfield, MA, 01119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They don’t care about the health of your pet they care only about the money.
Business response:
Liz, we can assure you that is not true, given that pet care is and always will be our very first priority. Please reach out to our hospital manager at Bernice.Fusco@vca.com so we can discuss this more with you. Sincerely, VCA Boston Road Animal Hospital
I was there on Sunday with my cat ( who was 18 years old). they wanted to do x-rays and blood work $800. Before they offered that they said they listened to her lungs (she was breathing funny) and told me absolutely nothing. And I told them she was not eating and drinking very little. They sent me home after 3 hours. I took her to my normal vet today (3 days later). I was told there that she was VERY, VERY sick. And the best course of action was to put her down. When I told my vet about our Boston Rd animal hospital visit sh... read more
Business response:
Carrie, we offer our sincerest condolences to you about the unfortunate passing of your cat, as we know how heart-wrenching it is to get through something like this. However, we're saddened and taken aback by the experience that you refer to with us. O…See More
I would really like a member of the management team to get back to me as to why it took 3 hours to discharge an animal, besides the fact that they charge per hour for hopitalization.....
Business response:
Eric, we apologize about any delay you may have experienced and ask that you please reach out to our hospital manager at Bernice.Fusco@vca.com so we can further address this with you. Sincerely, VCA Boston Road Animal Hospital
RecommendedI had an emergency with one of my Shih Tzus and saw Dr. Ben. He is only there on Wednesdays. He was great (as are all the vets that I have seen there). We normally see Dr. Mellon who happened to be off that day. Been going to Boston Road for 30 years and have always had great care for my dogs. Hope that Dr. Ben will be there on a full time basis in the future!
Business response:
Beverly, thank you so much for sharing your terrific review with us! It's been a pleasure to have had you as a client over the last thirty years. Drs. Mellon and Ben are proud to be here for your pets, and if you ever need anything at all, please let us know. Sincerely, VCA Boston Road Animal Hospital
Dr. P is a blessing. Just the thought of putting my cat down was heartbreaking but Dr. P would not give up on him. She worked with us and gave us loads of information. I'm grateful to have met Dr. P. Thank you Boston Rd for taking in my son, Jingles.
Business response:
Nicole, thank you so much for your wonderful support of Dr. P and our staff who all convey our deepest sympathies to you about your unfortunate loss. Your precious Jingles will always be fondly remembered, and if you ever need anything at all, please let us know. Sincerely, VCA Boston Road Animal Hospital
Their hours have changed. Call first. Just drove there without calling and door was locked and had a sign that stated they were temporarily closed.
Business response:
Diane, we're sorry if you experienced any inconvenience, as being accommodating and accessible to our clients is very important to us. Please reach out to our hospital manager at Bernice.Fusco@vca.com so we may clear up your concerns about our availability. Sincerely, VCA Boston Road Animal Hospital
Bethany and steph are great. Dr Lindsey is outstanding Great service
Business response:
Mark, thank you so much for highlighting Dr. Lindsey, Bethany, and Steph in your review. We're all grateful to be of helpful service to you whenever you need us!
I have a very fearful dog who also happens to be fear aggressive and LARGE. Everyone we've interacted with have been very understanding and work very hard to make it less stressful for my dog, which in turn makes it less stressful for me. Thanks!
My Pomeranian suffers from collapsed trachea. His breathing was very bad and needed to be seen. From the moment we arrived in the Emergency room he was given the utmost care and attention. Dr. kept us informed every step of the way for his care. Explained everything. Happy to say my Charlie is doing better. All staff very caring and definitely 👼 angels. Thank you!
Business response:
Debbra, it was our pleasure to provide your beloved dog with immediate attention when you got here. We couldn't be more delighted that Charlie is better, and if you ever need anything else, please let us know. Sincerely, VCA Boston Road Animal Hospital
Frequently asked questions about Vca Boston Road Animal Hospital
How is Vca Boston Road Animal Hospital rated?
Vca Boston Road Animal Hospital has a 3.6 star rating with 306 reviews.
When is Vca Boston Road Animal Hospital open?
Vca Boston Road Animal Hospital is closed now. It will open on Monday at 9:00 a.m.
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