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Vca Boston Road Animal Hospital

3.6

About this business

VCA Boston Road Animal Hospital is a complete full-service veterinary medical center. It offers a 24-hour pet emergency center, and provides round-the-clock veterinary care for all its patients. Some of the services offered by the VCA Boston Road Animal Hospital include: preventive medicine, including vaccinations and parasite control; complete medical services including oncology, orthopedics and dermatology; minor surgical procedures, such as spays and neuters; dental care; diagnostic imaging including X-ray and ultrasound;... read more

Location details

1235 Boston Rd, Springfield, MA, 01119, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6306 reviews
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Jill Lombra-Poehlman's profile image
Jill Lombra-Poehlman 
recommend  Recommended
5 years ago

My sweet baby Jack , scratched his eye and they took great care of him. We brought his brother Hudson, for moral support and the staff was just as nice to him even though he wasn’t the patient. We left with an antibiotic and pain meds. Jack had also been neutered, had his nares done and a liver biopsy there in November and I was completely out of my mind. The staff text me every step of the way and Dr Diamond called me immediately after his surgery to let me know everything was ok. I have never had a bad experience there. 🐶... read more

Jon-Paul Bibeau's profile image
Jon-Paul Bibeau 
recommend  Recommended
5 years ago

Nothing but professional and caring staff here at the hospital. Last Thursday night (2/28) we unfortunately had to euthanize our 14.5 year old dog Sandi and Dr Decker was tremendous. We cannot express how grateful we are of her and her assistants. 

Paulette Griswold's profile image
Paulette Griswold 
recommend  Recommended
5 years ago

Took my dog to the ER today and I am so happy and impressed with the level of service. Everyone was kind, patient, informative, friendly, and helped me very quickly. A+, thank you so much for taking such great care of my dog and putting her at ease!! 

April Bottles's profile image
April Bottles 
recommend  Recommended
5 years ago

They did an amazing job saw us quickly and took very good care of our baby 

Business response:

It was our pleasure to see your baby as quickly as we could! We hope all is now well, and if you ever need anything else going forward, please let us know. Sincerely, VCA Boston Road Animal Hospital 

Ginger Blossom's profile image
Ginger Blossom 
recommend  Recommended
5 years ago

They were so super nice, and although money is tight right now, they knew how much I love and need my sweet kitty boy with me till he's super ancient!!! They saved his life!!! THANK YOU, THANK YOU, THANK YOU!!! 

Business response:

Ginger, it was our pleasure to treat your beloved kitty with the love, attention, and care he needed to get over this hurdle. You're very welcome for everything, and if you ever need anything else, please let us know. Sincerely, VCA Boston Road Animal Hospital 

Robert Nicholson's profile image
Robert Nicholson 
5 years ago

I am a referring Veterinarian and tried to refer an emergency surgery to VCA Boston Road Animal Hospital yesterday and was told they did not have a surgeon on that could perform a C-Section. This is completely unacceptable, and they should not be able to call themselves an "Emergency Hospital" if they can not handle emergencies! 

Eric Alves's profile image
Eric Alves 
recommend  Recommended
5 years ago

My puppy was sick with seizures for a few months and ended up having to be put down for his best interest. One of the staff members Bethany was there for me the entire time and was incredibly kind and helpful during the difficult time. She made everything easy and was a great shoulder to cry on. I recommend coming here for excellent staff and care. 

Business response:

Eric, we all grieve with you at this time as we know how much your beloved puppy meant to you. Our team is also sincerely grateful that you've taken the time to kindly recognize one of our own in Bethany, who is honored by your gracious words. Sincerely, VCA Boston Road Animal Hospital 

Kate Soule Mein's profile image
Kate Soule Mein 
recommend  Recommended
5 years ago

I have come to VCA Boston Road for their emergency services for our cats several times over the last few years. I was recently in for an emergency with one of our senior cats who was very sick. I am so thankful that VCA Boston Road is there for me when I need them. I hope they return to 24 hours soon. My cat ended up having pancreatitis and the care we received was excellent. Dr. Sainte saw Missy on Sunday and Dr. Pattillo and Dr. Belwar attended to her on Tuesday. They and all the techs and receptionists are always so compa... read more

Business response:

Kate, thank you so much for your lovely review! Our team of doctors and staff members -- several of whom you've graciously mentioned by name in your review -- are sincerely honored and thankful to hear that Missy is starting to feel much better. That is excellent news, and if you ever need anything else going forward, please let us know. Sincerely, VCA Boston Road Animal Hospital 

Deanna Berger's profile image
Deanna Berger 
recommend  Recommended
5 years ago

I had 2 senior dogs that I needed to help cross over. Oliver in 2015 and Gracie in 2018. They were highly compassionate, kind and gentle. I truly appreciate the help and support they provided to me and my fur kids during a most difficult & heartbreaking time. 

Business response:

Deanna, we know how much your beloved Oliver and Gracie meant to you, and it has meant a great deal to have been entrusted with their final moments. We once again offer our condolences to you and want you to know that we're absolutely here to support you in any way we can. Sincerely, VCA Boston Road Animal Hospital 

Frequently asked questions about Vca Boston Road Animal Hospital

How is Vca Boston Road Animal Hospital rated?

Vca Boston Road Animal Hospital has a 3.6 star rating with 306 reviews. 

When is Vca Boston Road Animal Hospital open?

Vca Boston Road Animal Hospital is closed now. It will open on Monday at 9:00 a.m. 

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