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USAA
- Business Services
- Phoenix, AZ
About this business
Location details
1 Norterra Drive, Phoenix, AZ, 85085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor customer service! Rude and liars!!! I dealt with a lot of insurance over the years and I can say that this is the worst of all! Had an awful experience and don't recommend this insurance to no one!!
This is the worst insurance company I have ever dealt with. We are suppose to get bills never have then we get late notices and charged past due charges when I was paying ever month on time from direct pay of my bank account. So we cancelled and got cancellation notice confirming cancelled. They were to send final bill and never received one. Today I received a bill for $400 for late payments and reinstating the insurance on the same day. My son in law had issues where he cancelled insurance and they sent him refund then tur... read more
I am very disappointed in the insurance for my vehicle through USAA. I have been with these people for over a year thinking it was suppose to help former military. Come to find out they lied to me and in the middle of my payments decided to Charge me 50.00 more than they quoted. This I feel is fraudulent if they quote one then change it to more money. I cant make these types of payments. I thought the government and government sites were here to help but they just lie. Like the political people. This I a shame because I real... read more
This company SUCKS! You're insured ran into my car damaging the car my son and myself. You insured did not contact you for two months or so you say. When I finally turned the claim into my insurance you miraculously talked to your insured after I had called almost every day for two months checking if you have contacted her. Now you find me at fault for something I did not do! FUCK YOU!!!!!!!!!!!!!!!! Diana Potenza FUCK YOU TOO!!!!!
So when does a real paid employee respond to a real car accident and its claims and the questions/concerns and now a lawsuit filed - when does DAVID B, his boss ROBERT or even CEO STUART RESPOND to the phone calls/emails/ text messages and messages left by the CORPORATE LAWYERS TO THIS 24 YEAR+ PAYING HONEST MEMBER AND HER CAR WRECK + THAT YOU ALL HAVE MISTREATED HER ABUSED HER AND SENT HER TO A MENTAL HOSPTIAL FOR NEGLECT ON THIS CASE????????????????????? THE NEW USAA SUCKS _ THE CEO SAYS SCREWS ANY ONE WHO HAS A CAR WRECK ... read more
I have been with USAA my entire life! My parents were life members before me. And all my children are members!!! We are members for all services. USAA is the best company ever! Their service is exceptional. Thank you USAA!!
Do you still force employees to donate to United Way? You should be ashamed....... **The third worst offender, again for the 7th time, was Brian Gallagher, President of the United Way. He receives a $375,000 base salary (US funds), plus so many expense benefits it’s hard to keep track as to what it is all worth, including a fully paid lifetime membership at 2 golf courses (1 in Canada, 1 in the USA), 2 luxury vehicles, a yacht club membership, 3 major company gold credit cards for his personal expenses… and so on…. This equa... read more
Frequently asked questions about USAA
How is USAA rated?
USAA has a 2.7 star rating with 874 reviews.
When is USAA open?
USAA is closed now. It will open at 8:00 a.m.
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