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USAA

2.7

About this business

Location details

1 Norterra Drive, Phoenix, AZ, 85085, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7874 reviews
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Craig Lohner's profile image
Craig Lohner 
11 years ago

Terrible company. When calling emergency roadside assistance you get a lousy company called Agero who subcontracts for USAA. Instead of calling a local contracted tow company, Agero calls the cheapest bidder 35-50 miles away while YOU sit and wait for the service YOU pay for. Agero rakes in the bucks from USAA while providing crappy "service" and USAA does nothing about it! 

Anthony Y Vionnie Perez's profile image
Anthony Y Vionnie Perez 
12 years ago

Best place to work! They respect their members! 

Jonathan Holthus's profile image
Jonathan Holthus 
12 years ago

I have been a member for over 9 years and as of January I have become employed with USAA. I LOVE THIS COMPANY!!! Never had anything but the best customer service!!! And now I can offer the same to our members! I love working here!!! 

George Dutra's profile image
George Dutra 
12 years ago

Get rid of your mine was earned commercials. They are the same ad over and over and over again, just with different people. 

Santina DiPaola's profile image
Santina DiPaola 
12 years ago

I love USAA! Even though I pay slightly more for insurance I do receive higher coverage and the 2 times I have had claims they were handled very well and I was extremely satisfied. They really care about the members. They don't claim to be cheaper. The banking part of USAA is awesome. Never had an issue, in fact they saved me from fraud! 

Juanita Egnor-Garhart's profile image
Juanita Egnor-Garhart 
12 years ago

This company is the best! Love them! 

Frequently asked questions about USAA

How is USAA rated?

USAA has a 2.7 star rating with 874 reviews. 

When is USAA open?

USAA is open now. It will close at 5:00 p.m. 

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