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USAA
- Business Services
- Phoenix, AZ
About this business
Location details
1 Norterra Drive, Phoenix, AZ, 85085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I loved USAA, until this week. We hit a cow over a week ago. The insurance adjuster still has not been here, and hasn't returned my daughters calls. I called and adjusters don't work weekends, so she is now into week two of no response to her situation. I guess our whole family can pack it in and go back to State Farm. I am calling first thing Monday, and I think it could be ugly
Not a good company.
DO NOT GO TO THIS CAR INSURANCE IT IS A PISS POOR COMPANY. I am having to deal with them, because one of their clients hit my Truck 1 week ago it was a clear cut case and they are jerking me around and not paying me. I need my truck fix it is my only vehicle and I am also disabled and I have a child that is disabled and they are screwing me around and just pulling me along by not wanting to fix my vehicle. So I would not deal with them and I would also suggest someone not to get this insurance unless you are just REALLY, REA... read more
I am a former employee of USAA and I can tell you that you won't find a better group of talented individuals to trust with you banking, investing, and your home, auto and life insurance. They live and breathe the values of the US Military and no one can compare. Trust is the first word the comes to mind with I think of USAA.
They are a great company until you actually file a claim.
Terrible company. When calling emergency roadside assistance you get a lousy company called Agero who subcontracts for USAA. Instead of calling a local contracted tow company, Agero calls the cheapest bidder 35-50 miles away while YOU sit and wait for the service YOU pay for. Agero rakes in the bucks from USAA while providing crappy "service" and USAA does nothing about it!
Best place to work! They respect their members!
I have been a member for over 9 years and as of January I have become employed with USAA. I LOVE THIS COMPANY!!! Never had anything but the best customer service!!! And now I can offer the same to our members! I love working here!!!
Get rid of your mine was earned commercials. They are the same ad over and over and over again, just with different people.
Frequently asked questions about USAA
How is USAA rated?
USAA has a 2.7 star rating with 847 reviews.
When is USAA open?
USAA is open now. It will close at 5:00 p.m.
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