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Urology - the Austin Diagnostic Clinic
- Medical Centers
- Austin, TX
About this business
Location details
12221 North Mopac Expressway, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Surgeon ordered test. This clinic won’t do unless other tests already done are REPEATED. Total SCAM AND GREEDY place. Have to pay for a USELESS visit. I will be making it loud and clear to all I know not to use your services.
i am #DONE with the @ADCHealth... my primary care doctor has messed up 3 TIMES in the last 12 months on how to write my freaking prescriptions... SO I CAN'T GET THEM REFILLED AND HAVE TO GO BACK TO THEIR OFFICE TO PICK UP NEW ONES. this is ridiculous. #BYEBYE
I love the two doctors I have found there but I am on hold to talk to there office and it's been 16 minutes. I recently was told I needed a colonoscopy and so I scheduled it. Did you know that I have had to reschedule 3 times now because the staff will NOT call prior to my testing at Baileys Square to check on me..this would include finding out about any meds I take or health issues I have. The attitude at Dr. Shobassys office when you call for information is AWFUL..I just spent 20 minutes trying to find out if they have my ... read more
I cannot make an appointment; calling 5 times; 35 minute hold this am. Just hung up. Message mailbox full - cannot leave message. Sent 4 internet requests for appts over last 2 weeks. No callback. I’m sure everyone is busy for end of year, but this is ridiculous. Absolutely not way to contact Ob/Ghn group except, hopefully, through social media.
After a week of not receiving an answer from an email to my cardiologist, I called ADC and found out that they DROPPED the entire cardiology department a MONTH ago and didn't even notify the patients. I never received an e-mail, call or letter. Furthermore, the ADC website doesn't say anything about it AND you can still try to email your cardiology staff from ADC's own website. So now, where am I supposed to find my cardiology records?
I have definitely seen a steady decline in services at ADC overall. We have been patients for 10 years. The customer service is terrible and the appointment staff are the worst (bad attitudes and condescending for the last year). The ability to "walk-in" to urgent care at Cedar Bend does not exist anymore and so what's the point! On some occasions, it's our only option. I feel some organizational changes need to happen in order to keep your staff happy and willing to treat patients kindly and with the respect they deserve. T... read more
Getting flue shot was free and took less than 10 minutes from walking in
One of the worst clinics in the city. I’ve been going back and forth for more than a month for a simple lap test and finally I didn’t get the results for what I actually needed. People have the worst attitude and no one seems to be having the least levels of empathy to human health needs.
I tried signing up for the patient portal, and did not receive my temporary password within 24 as stated in the confirmation email. I called the clinic and was just told to "try again" because they didn't see anything. I asked how did it not go through if I had received a confirmation email? No good answer for that one. I work in tech; I know how to fill out a form. This is just one of the issues I've experienced so far in just one appointment. I'm thinking about changing clinics already because it's just been one thing afte... read more
Frequently asked questions about Urology - the Austin Diagnostic Clinic
How is Urology - the Austin Diagnostic Clinic rated?
Urology - the Austin Diagnostic Clinic has a 4.2 star rating with 176 reviews.
When is Urology - the Austin Diagnostic Clinic open?
Urology - the Austin Diagnostic Clinic is closed now. It will open tomorrow at 9:00 a.m.
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