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University Health Care System Emergency Room
- Emergency Medicine
- Augusta, GA
About this business
Location details
1350 Walton Way, Augusta, GA, 30901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
I was there, Christmas eve. One dude was pacing all over waiting room. He needed to sit tf down. They let some female patient in waiting room, without a mask. One nurse yelled at me. The nurse I had in the room, left me for a phone call in mid sentence and another one was supposed to give me a covid test and that never happened. But i have a paper stating that i had one done. my hand went numb in blood pressure cuff and nobody came to help. And nobody called me about my alarming results. i saw my kidney result was scary and ... read more
Business response:
Thank you for taking the time to provide this feedback. Patient experience and safety are a top priority, and we take concerns like this very seriously. These comments have been shared with our quality department and we would appreciate the opportunity to learn more. If you would be willing to speak with someone about your concerns please don't hesitate to reach out to our quality department at 770-736-2457.
The ER doctor that say my friend just now told me that it’s medically impossible to have a blood clot twice. Also says their is no such thing as stroke level hypertension because he wrote a paper about it. Dr. Mednick I believe is how you spell his name. Also if you disagree with staff they have you removed from the hospital.
It is terrible that only one visitor is allowed for the entire time the patient is in the hospital. How does the hospital expect family members to support their lives one in the hospital if they can’t even see them? I completely understand COVID-19 concerns and I would even understand one visitor per day, but the same person for the entire hospital stay is ridiculous and is causing more stress on already stressed out families.
12/22/2020 9:06 p.m I arrived in the emergency room the waiting area was nasty 🤢 soiled towel or the floor trash everywhere staff was like yeah we short staffed ok you get up and clean up in the middle of an pandemic who wants to sit in a chair that’s not clean around trash will be sending videos to the news
Business response:
Thank you for taking time to let us know. Your feedback has been shared with our administration. We're constantly working to improve our processes and appreciate you sharing this experience. If there is anything we can do to turn around your experience, please don't hesitate to reach out to our quality department and someone will follow up with you shortly.
Currently no covid screening was performed at the breast diagnostic center!! Nor were the chairs in waiting room wiped down between patients. Lack of screening is simply harmful to the public ! 12/18/29 @9:45 am
RecommendedExcellent and compassionate care.
Over board about visitation policy. Charge nurse in ER day shift racist.
When you send an 82 year old home who is vomiting and can’t hold her head up, that’s a problem.
My 82 year old mother had to go to this hospital early this morning with extreme nausea and vomiting. I should also mention she has Covid. She was released from the hospital with a vomit bag, bent completely over and unable to support herself. The discharge nurse said she was sorry but her vitals were normal. It took 3 people to get her in the van to go home. She could not hold her head up. When we arrived home, we tried to get her out of the van and she ended up in the front yard. We finally got her in the house and in bed.... read more
Frequently asked questions about University Health Care System Emergency Room
How is University Health Care System Emergency Room rated?
University Health Care System Emergency Room has a 3.2 star rating with 562 reviews.
When is University Health Care System Emergency Room open?
University Health Care System Emergency Room is open now. It will close at 11:59 p.m.
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