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University Health Care System Emergency Room

3.3

About this business

Location details

1350 Walton Way, Augusta, GA, 30901, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.3534 reviews
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Ronald Randall's profile image
Ronald Randall 
4 years ago

I've been in the ER Waiting Room since 10:38 am its 8:53 PM as of this writing same day and they say it's not threatening but won't tell me what's wrong so I can't leave till I've found out but I cant Walk which is why I came in in the first place. 

Robert Anthony Cooks's profile image
Robert Anthony Cooks 
4 years ago

I'm sitting in numerology and the customer care for call ins and is terrible. your job is service not avoidance 

Business response:

Mr. Cooks, I apologize if University Hospital did not live up to you expectations. We would like to investigate further on this matter. Can you PM this page with your contact information? We can have our Care Line call you for more information. 

Djenaba Hernton's profile image
Djenaba Hernton 
4 years ago

I am livid!!! Please Please Share!! My daughter was treated horribly by the ER staff at University Hospital (Augusta, Georgia) today!! My daughter went to the emergency room because she was confused, having tremors and losing consciousness six days postpartum. When she arrived the triage nurse (I don’t know his name) took her vitals and she had an elevated blood pressure of 151 over 100. While waiting for a room she passed out in the chair and the triage nurse pressed on her...Continue Reading 

Business response:

Ms. Hernton, I'm so sorry to hear of your daughter's experience in University Hospital's ED. We take concerns such as this very seriously and I am passing on your review to our Care Line team. If you would like to speak with them directly, you can reach them at 7067742273. Thank you for bringing this to our attention. 

Scott Ray's profile image
Scott Ray 
4 years ago

Waited 8 hours with chest pain. Never saw a doctor. Only one nurse doing triage while complaining after every patient. Ran out of wheel chairs for the older patients. Never again 

Unique Diamond's profile image
Unique Diamond 
recommend  Recommended
4 years ago

I love this hospital they made me feel like I was in the right place ❤️ 

Carolyn Milian Eychaner's profile image
Carolyn Milian Eychaner 
recommend  Recommended
4 years ago

I was admitted to the Heart and Vascular unit on 6/30 and received excellent care. The nursing staff and doctors were so caring and efficient. I felt they cared for me as an individual.... not just another patient. This helped me to be calm and not stressed as the events occurred. My heartfelt thanks to each one who participated in my care❤️ 

Troy Moore's profile image
Troy Moore 
4 years ago

Worst health care ER ever was here 5 hours never saw a Dr! 

Business response:

Mr. Moore, we're sorry University Hospital did not live up to your expectations and we understand your frustration with seemingly excessive wait times. Can you please DM this page with your father's information so that we may look into this issue further? 

Gentry Hibbard's profile image
Gentry Hibbard 
4 years ago

THERE SHOULD BE ZERO TOLERANCE FOR RACISTS. ESPECIALLY RACIST EMPLOYEES. THIS IS NOT OK. 

Peggy Gore's profile image
Peggy Gore 
recommend  Recommended
4 years ago

I had no choice after a visit to my personal physician but to be seen in the Emergency room this morning. I must say I was very impressed by not only the safety measures each one took to protect themselves but myself as well as each patient that I observed. Naturally I was so affraid to go in, but they sure made me feel comfortable in every way! From the professionalism to the plesant kind gestures each shared from start to finish it made my visit so comfortable, it sure put my fears aside. Thanks to each not only for my per... read more

Frequently asked questions about University Health Care System Emergency Room

How is University Health Care System Emergency Room rated?

University Health Care System Emergency Room has a 3.3 star rating with 534 reviews. 

When is University Health Care System Emergency Room open?

University Health Care System Emergency Room is open now. It will close at 11:59 p.m.  

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