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4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Charles O. arrived at my home for a pre-arranged maintenance call on my A/C unit. He arrived within the prescribed timeframe and was very competent and professional. Charles went out of his way to explain, in much detail, the workings and needs of the unit & all of it's processes. I asked about the life span of the unit and I'm confident that Charles gave me the best information possible. I would welcome him to my home for any future service calls.
Charles O. from Unique Services came out on 4/20/2017 to work on a clogged drain line on my air conditioner unit (had my normal repair man out earlier in the day and he could not fix it). Charles worked on the problem which was between my air unit and my hot water heater, he kept trying different things and we thought we might have to call out a plumber to remove HW heater but he was very persistent and would not give up. he finally got the line unclogged. I thought that by putting vinegar down the drain line that would take... read more
I really appreciate the service I received from John J. . He came on time and addressed all my issues. He is certainly an asset to Unique Air. *******
good company. on time. calls ahead. techs are courteous and well trained.
This morning, Jason, with Unique Services, performed our semi-annual A/C maintenance at our home. He showed up promptly, was courteous and knowledgeable, and moved quickly through his routine maintenance tasks. He answered all of my questions in a helpful and interested manner. If we could request specific technicians, I would request Jason for our future A/C maintenance work. Jason seems to be a happy, well-trained employee...the very best ambassador a company could have!
Business response:
Mr. *********** ********, Thank you very much for your kind feedback. We try our best to leave our customers fully satisfied with our services, and your compliments make the effort worthwhile. I've personally passed on your praise to Jason, and his manager, Armando, as well as our entire team here at Unique. Customer service is our highest priority, and we will continue to provide you with the level of personal attention that you have graciously described. Thank You, Gina B. Call Center Manager
From sales to install the experience was fantastic. The price was within our budget and thus far our expectations have been met or exceeded. On the day the system was installed, Wayne arrived early and went into great detail about what to expect. He was professional and courteous without being excessively loud or messy. He worked quickly and efficiently completing the job earlier than he said he would. The only downside, which was my own fault, was the new pad that was placed for the outside unit covered up a sprinkler head.... read more
Unique completed a regular scheduled check up on home AC system. Eric was on time, very professional and completed all the necessary inspections. Unique also provides a heads up phone call when a tech is on his way. A very reliable service company
Business response:
Thank you ***** for your review on our technician Eric.
What a refreshing experience with Ray. He came in and introduced himself and asked if we had any questions before and after he described in detail the company & it's business philosophy, the service area and other professional services it offers (AC-Heating-Plumbing-Electrical-Pool Service-Duct Cleaning). He was very well dressed, and very well mannered. He did not rush us into any immediate decision-making mode but explained various options available with their services & products which allowed us (wife & I) to make the fin... read more
Unfortunately on 4/1/17 I had to have my second AC unit and compressor installed within the last 5 years- We are snowbirds in Fla and have used Unique in the past- I again contacted them and had Jessup D. and Zach come to do the install on a Saturday- after having much bad luck with service people in this are who don't come on time, or at all or outright lie, it was a pleasure to deal with Jessup- he was polite, professional, on time, cleaned up, explained the workings of the unit to me and for a young man he was very knowle... read more
Business response:
Thank you very much for your kind feedback. We try our best to leave our customers fully satisfied with our services, and your compliments make the effort worthwhile. I've personally passed on your praise to Jessup as well as his manager, Mike and the rest of our entire team here at Unique. Customer service is our highest priority, and we will continue to provide you with the level of personal attention that you have graciuosly described.
Unique Services has a 3.6 star rating with 1,248 reviews.
Unique Services is open now. It will close at 6:00 p.m.
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