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Ulta Beauty
- Beauty
- Trumbull, CT
About this business
Location details
5065 Main St Space 306, Trumbull, CT, 06611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Ulta has committed FRUAD! On Sep 15, 2023 I placed an online order and it was delivered to my neighborhood mailbox over the weekend. I did not receive the package, as stated placed in mailbox. I called ULTA customer service and they told me to wait a week and call again. I called 10 days later and gave me the run around that the package was delivered to the mailbox and theyd check with ***** I called 5 days later and asked to speak to a supervisor, since customer service was useless. I stayed on hold for almost an hour and c... read more
Business response:
Hi ********, we understand how frustrating it would be to not receive a callback from a supervisor within the expected timeframe. We wholeheartedly apologize for this experience and we would like to thank you for your patience as our team worked to resolve this matter for you. We see that our team has been able to provide a full refund for this order. We appreciate your feedback as it allows us to improve our processes going forward. Thank you.
Ulta has committed FRUAD! On Sep 15, 2023 I placed an online order and it was delivered to my neighborhood mailbox over the weekend. I did not receive the package, as stated placed in mailbox. I called ULTA customer service and they told me to wait a week and call again. I called 10 days later and gave me the run around that the package was delivered to the mailbox and theyd check with ***** I called 5 days later and asked to speak to a supervisor, since customer service was useless. I stayed on hold for almost an hour and c... read more
Business response:
Hi ********, we understand how frustrating it would be to not receive a callback from a supervisor within the expected timeframe. We wholeheartedly apologize for this experience and we would like to thank you for your patience as our team worked to resolve this matter for you. We see that our team has been able to provide a full refund for this order. We appreciate your feedback as it allows us to improve our processes going forward. Thank you.
Ulta has committed FRUAD! On Sep 15, 2023 I placed an online order and it was delivered to my neighborhood mailbox over the weekend. I did not receive the package, as stated placed in mailbox. I called ULTA customer service and they told me to wait a week and call again. I called 10 days later and gave me the run around that the package was delivered to the mailbox and theyd check with ***** I called 5 days later and asked to speak to a supervisor, since customer service was useless. I stayed on hold for almost an hour and c... read more
Business response:
Hi ********, we understand how frustrating it would be to not receive a callback from a supervisor within the expected timeframe. We wholeheartedly apologize for this experience and we would like to thank you for your patience as our team worked to resolve this matter for you. We see that our team has been able to provide a full refund for this order. We appreciate your feedback as it allows us to improve our processes going forward. Thank you.
Ulta has committed FRUAD! On Sep 15, 2023 I placed an online order and it was delivered to my neighborhood mailbox over the weekend. I did not receive the package, as stated placed in mailbox. I called ULTA customer service and they told me to wait a week and call again. I called 10 days later and gave me the run around that the package was delivered to the mailbox and theyd check with ***** I called 5 days later and asked to speak to a supervisor, since customer service was useless. I stayed on hold for almost an hour and c... read more
Business response:
Hi ********, we understand how frustrating it would be to not receive a callback from a supervisor within the expected timeframe. We wholeheartedly apologize for this experience and we would like to thank you for your patience as our team worked to resolve this matter for you. We see that our team has been able to provide a full refund for this order. We appreciate your feedback as it allows us to improve our processes going forward. Thank you.
Ulta has committed FRUAD! On Sep 15, 2023 I placed an online order and it was delivered to my neighborhood mailbox over the weekend. I did not receive the package, as stated placed in mailbox. I called ULTA customer service and they told me to wait a week and call again. I called 10 days later and gave me the run around that the package was delivered to the mailbox and theyd check with ***** I called 5 days later and asked to speak to a supervisor, since customer service was useless. I stayed on hold for almost an hour and c... read more
Business response:
Hi ********, we understand how frustrating it would be to not receive a callback from a supervisor within the expected timeframe. We wholeheartedly apologize for this experience and we would like to thank you for your patience as our team worked to resolve this matter for you. We see that our team has been able to provide a full refund for this order. We appreciate your feedback as it allows us to improve our processes going forward. Thank you.
Ulta has committed FRUAD! On Sep 15, 2023 I placed an online order and it was delivered to my neighborhood mailbox over the weekend. I did not receive the package, as stated placed in mailbox. I called ULTA customer service and they told me to wait a week and call again. I called 10 days later and gave me the run around that the package was delivered to the mailbox and theyd check with ***** I called 5 days later and asked to speak to a supervisor, since customer service was useless. I stayed on hold for almost an hour and c... read more
Business response:
Hi ********, we understand how frustrating it would be to not receive a callback from a supervisor within the expected timeframe. We wholeheartedly apologize for this experience and we would like to thank you for your patience as our team worked to resolve this matter for you. We see that our team has been able to provide a full refund for this order. We appreciate your feedback as it allows us to improve our processes going forward. Thank you.
Ulta has committed FRUAD! On Sep 15, 2023 I placed an online order and it was delivered to my neighborhood mailbox over the weekend. I did not receive the package, as stated placed in mailbox. I called ULTA customer service and they told me to wait a week and call again. I called 10 days later and gave me the run around that the package was delivered to the mailbox and theyd check with ***** I called 5 days later and asked to speak to a supervisor, since customer service was useless. I stayed on hold for almost an hour and c... read more
Business response:
Hi ********, we understand how frustrating it would be to not receive a callback from a supervisor within the expected timeframe. We wholeheartedly apologize for this experience and we would like to thank you for your patience as our team worked to resolve this matter for you. We see that our team has been able to provide a full refund for this order. We appreciate your feedback as it allows us to improve our processes going forward. Thank you.
Ulta has committed FRUAD! On Sep 15, 2023 I placed an online order and it was delivered to my neighborhood mailbox over the weekend. I did not receive the package, as stated placed in mailbox. I called ULTA customer service and they told me to wait a week and call again. I called 10 days later and gave me the run around that the package was delivered to the mailbox and theyd check with ***** I called 5 days later and asked to speak to a supervisor, since customer service was useless. I stayed on hold for almost an hour and c... read more
Business response:
Hi ********, we understand how frustrating it would be to not receive a callback from a supervisor within the expected timeframe. We wholeheartedly apologize for this experience and we would like to thank you for your patience as our team worked to resolve this matter for you. We see that our team has been able to provide a full refund for this order. We appreciate your feedback as it allows us to improve our processes going forward. Thank you.
Ulta has committed FRUAD! On Sep 15, 2023 I placed an online order and it was delivered to my neighborhood mailbox over the weekend. I did not receive the package, as stated placed in mailbox. I called ULTA customer service and they told me to wait a week and call again. I called 10 days later and gave me the run around that the package was delivered to the mailbox and theyd check with ***** I called 5 days later and asked to speak to a supervisor, since customer service was useless. I stayed on hold for almost an hour and c... read more
Business response:
Hi ********, we understand how frustrating it would be to not receive a callback from a supervisor within the expected timeframe. We wholeheartedly apologize for this experience and we would like to thank you for your patience as our team worked to resolve this matter for you. We see that our team has been able to provide a full refund for this order. We appreciate your feedback as it allows us to improve our processes going forward. Thank you.
Frequently asked questions about Ulta Beauty
How is Ulta Beauty rated?
Ulta Beauty has a 1.8 star rating with 539 reviews.
When is Ulta Beauty open?
Ulta Beauty is closed now. It will open tomorrow at 11:00 a.m.
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