uBreakiFix

Christie V. 

on BBB

3 years ago

Went to ubreakifix on hurstborne and they did an amazing job. 

Nancy F. 

on BBB

3 years ago

Asurion Insurance Services (AIS) stands by its policy. Asurion's repair service, UbreakFix (UBF), located at Brandon,FL, ******* ****was excellent. The agent was highly professional, very knowledgeable and pleasingly customer oriented. Very impressed with the level of assistance rendered by Martin. I've recommended AIS and UBF Repair Service to friends and family. Kudos to AIS, UbreakFix Repair Service and UbteakFix for hiring Martin. He's truly representative of what knowledgeability and customer service should be. 

Mike S. 

on BBB

3 years ago

Who wants to spend $200+ on a screen. It's so worth it, the best is u break I fix spot in Santee CA 

Sean R 

on BBB

3 years ago

Purchased the Asurion home plus plan with good faith as the manager of the store said that if any technology device breaks and we can't repair it the insurance plan will replace it. My Ipad pro 12.9 inch screen screen broke and the manager deemed it was unrepairable so a claim was filed. I paid the $100 deductible and after 24 days they will not honor the advertised promise of repair or replace but instead offered a "Fair Market Reimbursement" of $344. Completely misleading and waste of time and money! Fraudulent in my opini... read more

Tim K 

on BBB

3 years ago

0 stars. Avoid ubreakifix on Old Troy Pike. My wife took in her phone to have screen replaced, and while in their possession, they carelessly did a factory reset. The whole point of the repair in the first place was to avoid starting over. Many things were lost that cannot be restored, and the recompense they offered was insultingly inadequate. Terrible when businesses do not take responsibility for incompetence. Do not trust them. 

Pamela L. 

on BBB

3 years ago

we went to UBreakIFix on 15 th street in Tuscaloosa. Cal was very friendly and helpful. She was the inly employee and helped six other people while we waited. It only took one hour to fix and restore my daughter's phone. We laughed and had a blast with Val. It was a pleasure to have her work with us. You could tell she loves her job! 

Selina H. 

on BBB

3 years ago

I didn't realize uBreakiFix was actually associated with Asurion. Nor did I know of all the different services they provide. The process of having 2 of my devices repaired at the same time on the same day was flawless, from beginning to end! James and the crew at the Lawrenceville location are the best! 

Jimmie P 

on BBB

3 years ago

If I could give 0 I ABSOLUTELY would I had a washer repair appointment through *******as they are an authorized service company in the area for *******Appliances. I originally had an appt on the 16th of February, 2023 . I was told by *******support Asurion would be calling to confirm the model and get information on the exact problem so parts could be ordered as needed. I never heard from them. on the 15th I received an email stating my appointment was rescheduled to the 22nd of February, 2023. I attempted to reach out to th... read more

Tyler W. 

on BBB

3 years ago

I went to O'Fallon, Missouri location for a repair. They opened my gallery for almost four minutes during the time they possessed my phone. I have contacted corporate and also, the store manager and they both think it was an accident. My galley was altered so they could find pictures more easily.