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U-Haul Trailer Hitches
- Automotive
- Sherwood, OR
About this business
U-Haul is an industry leader when it comes to trailer hitches. Not only are we the #1 trailer hitch installation provider in the North America, but we also carry an assortment of hitch accessories, including bike racks, cargo carriers, and other towing accessories. We also offer custom trailer hitches, so you're guaranteed to find the perfect hitch for your vehicle. No matter what your trailer hitch needs are, U-Haul has you covered. Have questions? Give us a call today or visit your local Sherwood certified U-Haul Hitch Cen... read more
Location details
13921 SW Tualatin-Sherwood Rd, Sherwood, OR, 97140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
**********,************* UHaul said my UBox would be delivered to my new state /home address at no extra charge. It was in their free delivery zone. When I arrived to pay for the shipping in ********, I was informed that I need to pay extra for home delivery. Im elderly and dont have any way to empty the UBox from their site and haul my belongings to my home. So I had no choice but to pay. This same UHaul didnt know how to add insurance on my belongings. Both UHaul places had to call a manager because they didnt know how to ... read more
I wish I too could give zero stars out of 100!!! I had RSVP for the 1st time a U Pack Box RSVP ********. An out of state move from *********** to **. What a nightmare on getting my box scheduled and delivered to me in **! What a customer must go thru to get someone on the phone is a nightmare. My box was scheduled to be delivered on 11/9 and I received a call from ********** on 11/4 to confirm the delivery on 11/9 by a female driver, named ****** (or something like this name.). She confirmed the address and placement of boxe... read more
Business response:
Hello ******, I am sorry about the issues you are having with this leg of your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
***** dropped off on a hitch not the way we sent in the photo. ********************* said it would be next week for trailer to bring to put on the driveway as requested. This request was done by Photos & speaking on the phone to confirm. **** doesnt seem to care, no one mentioned at the store or phone reservation that you buy your own locks. At least **** could have compensated the frustration by offering locks, but he didnt seem to care again. Your employees need to be train properly, your rating is 0
Business response:
Hello Diane, I am sorry about the issues with your U-Boxes. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented a uhaul oct 1 for 8 am from ******** to ******* thought costing $195+ gas and damages if any occured. They changed my pick up location and couldnt be bothered to let me know so when I showed up at my the location i thought i was suppose to be at i was sent 20 minutes down the road, i rented a uhaul that was closest to my house at the time so i would have to pay for more gas being that im going to ******* and gas is so high already. Okay fine so i get in and find out im being charged $361 because apparently using **** ... read more
Business response:
Hello Heather, I am sorry about the issue with the deposit refund. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
They scammed me! These criminals lied saying that the truck I returned had 3/16th tank of gas, but I filled it to 100%! When I disputed it, they said someone will call me. No one did. Today, (3 weeks later) they charged my debit without permission! $203!
Business response:
Hello Anthony. I apologize for the fuel charge and lack of communication. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Uhaul is actively STEALING from their customers!!! They forced me to get a much larger truck than what was needed whic up tolls and gas to almost triple the original cost, in top of that Uhaul decided to overcharge my account for a ************************** a total of $275 plus taxes. Because of Uhaul my moving experience was negative and stressful. Customers should save themselves this trouble and never choose UHaul
Business response:
Hello Johanna. I apologize for the issues with your rentals. I reviewed the existing complaint file and see the payment issues was already addressed. In order to fill a reservation, U-Haul may offer a larger truck size at the same price as the reserved equipment. I apologize again for any inconvenience these issues may have caused you. If we an assist with anything else, please let us know.
Wish I could give zero stars out of 100. This company has the absolute WORST customer service I have ever received in my life. CONSUMER BEWARE!1) booked my reservation online on Monday 2) received a text confirmation on Wednesday with all the wrong details including pickup location and pick up time 3) I called U-Haul to get it fixed, the person supposedly fixed it 4) 5 minutes later I get a text confirming my reservation had changed to the wrong location and the wrong pick up time 5) I called back, spoke to a nice guy who fi... read more
Business response:
Hello Katrina, I am sorry about the multiple issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I rented from one of the bigger Uhaul centers. Several trucks and trailers available. I was only doing ************************************************************************************ anything. When i was there I was told by a rep to leave the keys on the seat and that I was all set and would receive an email later. Well imagine my surprise when the receipt included a cleaning fee of $25. There was nothing to clean. I picked up a sectional with no packing material or even straps. I covered with my own moving blankets. Th... read more
Business response:
Hello *****, I am sorry about the cleaning fee. I reviewed your rental receipt and see this charge was already removed. I sent you a copy of your modified receipt. I apologize again for any inconvenience and if we can assist with anything else, please let us know.
If I could give a 0 I would.I had a reservation made over a week ago for today, October 30th for a 10 truck at 3pm in *********. 2:58 rolls around and Im walking up to get my truck only to be told it wasnt there. Apparently uhaul let their prior customer lend the truck for longer thus stealing my truck from me for my time slot. I was meant to be moving today. Upon calling uhaul to get this sorted I was told to pick up a truck from ******** (an hour away from ********* which is 2 hours away from my house), with a $50 discount... read more
Business response:
Hello *******, I am sorry about the issues you had with your reservation and rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 758 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open tomorrow at 7:00 a.m.
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