This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
U-Haul Trailer Hitches
- Automotive
- Sherwood, OR
About this business
U-Haul is an industry leader when it comes to trailer hitches. Not only are we the #1 trailer hitch installation provider in the North America, but we also carry an assortment of hitch accessories, including bike racks, cargo carriers, and other towing accessories. We also offer custom trailer hitches, so you're guaranteed to find the perfect hitch for your vehicle. No matter what your trailer hitch needs are, U-Haul has you covered. Have questions? Give us a call today or visit your local Sherwood certified U-Haul Hitch Cen... read more
Location details
13921 SW Tualatin-Sherwood Rd, Sherwood, OR, 97140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Make sure you also check your invoice before and after if you must rent from them. You never know what surprise bill you will get without them telling you. Note to U-Haul Stop over charging, or charging for items not disclosed prior to rental
Business response:
Hello Art, I am sorry about the issues you had with your rental charges. I reviewed the existing complaint and see a refund was processed on 15 Sep for a billing concern. Normally these reflect on the card account within five business days. If you have an additional concern this refund did not cover, please let us know. I apologize again for any inconvenience.
zero stars their shipping crate service is one of the worst things I've ever experienced. They got their forklift stuck in our yard when dropping the crates off the first time. And the yard hard to be torn up to drag it out of the hole it dug.(they had many options where to drop them off at) The lady driver almost punctured one of the crates through the side.And this was just on the drop off picking up was way worse they start by saying 4 of the crates are too heavy. (they give us a size of space to fill any customer is gonn... read more
Business response:
Hello ******. I apologize for any issues you had with your U-Box order. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
I reserved a 24 hour rental to collect my belongings from my grandmothers house. I do not get much time off and I very well knew this could be the last time I see my grandmother so I cherished every moment of that time.... That is until UHaul never sent me the code for the truck keys I needed, never notified me of anything and I had to drive around to 3 different Uhaul locations with my ailing grandmother and wife in toe (we flew to my grandmothers and she was the only ride we had). After arriving at the third dealer, they w... read more
Business response:
Hello ***********, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented for 24 hours, picked up earlier due to location closing soon at original time. Returned before time I picked up next day, location did not check me back in with time I returned and Uhaul billed me for 2 days. Called corporate, the person called location and verified I had returned before 24 hours was up but continued to charge me. Disputed with cc company and U-haul used time on my receipt in dispute, which they knew was not when I returned, and continued to charge me. Get all paper work at time of rental and return, ... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I had a bad experience with UHaul. My husband picked up the truck he checked the outside of it with no problems. He drove my stuff down to ** and then back to CT. He dropped it off and we thought that was it. They ended up charging our credit card an extra $400 without telling us anything. we called them up and they said that there was a hole in the roof and the truck is undriveable. We had no idea there was a hole and it rained the whole week. We wanted to see this hole but they would not let us. How suspicious is this???? ... read more
Business response:
Hello ****. I apologize for any issues you had with rental charges. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
I booked a 10' Truck with U-Haul Dealer, located at ******************************************************* 1 month ahead before moving but they cancelled my reservation without telling me. I found out it accidentally 7 hours prior to getting U-Haul. The reservation office offered me a bigger truck but because I don't have any experience driving ********************************************************************************************** extra 140 kms and and pay another $70 for a train ticket. I'll will never use U-haul ag... read more
Business response:
Hello ****, I am sorry about what happened to your original reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I'd give less than 1 but I can't figure out how to do that. Rented a storage locker with them. 32 days later the locker and 2 others with a 3rd attempt. Over 20k of losses later I receive notice that says they are not responsible for the losses. Refused to refund my rental fees. Won't return my calls. It really appeared to be an inside job. Renter beware.
Business response:
Hello *****, I am sorry about your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. You should also reach out to Repwest at ****************. I apologize again for any inconvenience.
No way this location be that bad, right?.... WRONG!! I reserved a 3 day 5x9 trailer with ramp rental on Aug 24th. I returned it late on Aug 27th after closing because I got caught in ******* traffic on the trip back.The return lane had too many trucks/trailers already in line so I pulled to the side and dropped the trailer off. I tried to check it in using the app but the UHaul mobile app was not working so I left it and called the next morning and INFORMED THEM and they STILL didn't check for the trailer in! Now I fully exp... read more
Business response:
Hello ********. I apologize for the issues with the return charges. I reviewed the existing complaint file and see a refund for the extra days was processed on 9 Sep 2023. Normally refunds ************** five business days. I apologize again for any inconvenience and if we can assist further, please let us know.
Bait and switch. Booked a truck and trailor pick up two miles from my house. Last minute they told me I had to drive 40 minutes to pick up the truck and go to a different city to pick up the trailor
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 758 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com