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U-Haul Trailer Hitches
- Automotive
- Gearhart, OR
About this business
U-Haul is an industry leader when it comes to trailer hitches. Not only are we the #1 trailer hitch installation provider in the North America, but we also carry an assortment of hitch accessories, including bike racks, cargo carriers, and other towing accessories. We also offer custom trailer hitches, so you're guaranteed to find the perfect hitch for your vehicle. No matter what your trailer hitch needs are, U-Haul has you covered. Have questions? Give us a call today or visit your local Gearhart certified U-Haul Hitch Cen... read more
Location details
4320 US-101, Gearhart, OR, 97138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
KD Mart ************************************************************************ Those two people who were serving me have no customer service skills at all; this is unfortunate to have those lower-level people in the Uhaul Business. The woman name **** orders the Guy to stop helping me and instead call the police to kick me out of the store. It is a shame to see a big company like Uhaul hire 3rd Glade people to work for them. At least **** and the Guy need Basic customer service training.Shame, Shame, Shame.
Business response:
Hello ****, I am sorry about the issues you had with the rental location employees. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
They are ripoff artists they double charge people for renting there trucks. And when confronted they about refunding the money that is owed back to the customer they figure out a way to not return it
Business response:
Hello *******, I am sorry about the issues you had with your rental charges. I sent you a separate email with more information about your complaint. I apologize again for any inconvenience.
Well. What can go wrong with this sh!tty U-Haul company again? First, I made the reservation for a truck 3 months before I needed it. When I got there, there was no truck for me. Second the guy tells me they have a bigger truck that they can give me. I said, for the same price, right? He said no. Not only that but the mileage per mile was also more. I said you must be kidding... He wasn't. He then proceeded to tell me I have a moral choice to make. Go somewhere else or take a truck from someone else who has booked it already... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I made a reservation online and you could choose location and so I did for pickup. I got a call to confirm what I needed for size of vehicle and they said they didn't have any trucks that size at the location I picked. So I had to cancel. I called the location I chose and they said they had 2 trucks for rent, so which is it. The company wanted me to go to ********* to charge me more mileage. Plus I wasn't feeling safe that companies don't talk to each other or just play dumb. People need to be honest and stick by better work... read more
Business response:
Hello ********, I am sorry U-Haul was not able to fill your reservation at your preferred location and we were not able to find an agreeable ****************. Your reservation was canceled per your request and I've issued a $50 Reservation Guarantee credit to your card. This normally reflects within 5 business days. I apologize again for any inconvenience.
On July 25, 2022 I drove up to Uhaul in ******** ** and rented a 17 foot truck. It was all they had available so I paid them upfront $100. I set the mirrors before heading out and noticed that when I got to the house my drivers side mirror had shifted some. With how busy I was moving, I paid little attention to it because I assumed that the trucks were well taken care or it was just a small issue. After loading the truck and leaving on the first trip to the new house, I noticed that the mirror was really moving and I thought... read more
Business response:
Hello ******, I am sorry about the issues you had during the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Not a great experience.on the reservation it says we will receive a call 24hours before to confirm,we dont get a call so we call them to confirm. They give us the location to go to and confirm pick up time. We arrive at location and the tow dolly we needed was not available. Apparently the people who were supposed to drop it off had not done so yet. was told once its dropped off they will call us. Never received a call,but at this point we no longer wish to do business with this company. Disappointed in the way they do reser... read more
Business response:
Hello *****, I am sorry about the issues you had with the reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Just returned pickup truck, rented for 2 days. Noticed I was charged for 3 days and 3 days ins. Plus mileage charged increase by 10 cents. Called to find out why. Seems mileages is due to weekend rate. This is not mention anywhere in their ads. Charged extra day because there system is set up to record time from pickup 24 hours. But the time they give you to return is not the same time. So if you walk out with keys at 9 :27am and you reciept says return at 10:00am. If you don't return it before 9:27 you get charged another d... read more
Business response:
Hello *****, I am sorry about the issues you had with your rental charges. I see you have already been refunded for the extra day charges. I also checked the mileage rate and do not see it was increased between when you made the reservation and when you returned the rental. The same rate is listed for the entire rental process. I apologize again for any inconvenience.
I recently made a reservation 6 weeks in advance. The night before and quite late before I got a call that my rental was unavailable. The nearest option was 20 miles away, which is wonderful since you pay per mile. My original reservation would have been within 5 miles. ********** to find a truck was painful and the several people I spoke to could not help. I simply got bounced a round to different people. They advertise 24/7 pick up and drop off yet when I asked about that it wasnt really an option. All of this might have b... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I rented a storage unit and left a key at the front desk to have the door to the unit fixed (it was hard to open). I was too busy with work to move my items for a little over a week. When I went to move in, the lot was so full I could not gain access to the dock to unload my items. At one point, I was able to snake through the trucks to get closer to the dock but there was nowhere to park. I was afraid I would get blocked in. As I was leaving, another truck came. I got out just in time before I would have been stuck on the l... read more
Business response:
Hello ****, I am sorry about the issues you had with your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 762 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m.
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