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Trinity Solar
- Solar Installation
- Holyoke, MA
About this business
Location details
4 Open Square Way #410, Suite 410, Holyoke, MA, 01040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I decided to install solar panels due to the high electric rates in ***********. I was very happy with the way Trinity Solar handled the whole process. I am referring to the $1000 incentive checks that was supposed to come at the end of May. I referred by my neighbor. I was told to reach the accounting department, but was not given a phone number beyond that. Also, concerned that the incentive check wont come because of the chapter 11 filing by one of their partners, **************. They do have receipt of my W-9z
I was approached by a *** at **********, he was polite and helped me find some parts for my pool that I needed. Since they have been around almost 35 yrs. and a neighbor of mine had a great experience, I decided to meet with their ***. ***** was plenty of communication and the *** arrived on time. He was properly identified and professional. After hearing our interests and restrictions on where we were willing to place their panels, he quickly thanked us for our interest and said that he could not provide us with solar panel... read more
My experience with Trinity up until now has been a good one. My sales *** was. Wry effective and informative, the install went very well and as planned. I had solar installed in 2023. I recently noticed a panel on my garage after a serious windy weekend was broken. I am not sure if it was my kids or by a flying branch, my kids said it wasnt them. Anyways , I called Sunova in March to get this panel replaced, I explained to the woman the details I listed above, she asked me to take pictures and send to her, she then stated if... read more
I cannot praise enough the Trinity Solar team !!! From ********* ****** our contact representative, to the install team that was respectful of our property and cleaned up after the job is done, to their taking care of a rodent nest under a set of panels you will not find a better company. All that even before we started enjoying the benefits and savings of going Solar!!!!
Business response:
Hi *****, thank you so much for your kind words! Were thrilled to hear that ********* and the rest of our team delivered a great experience from start to finish. Taking care of your home and going the extra mile is all part of how we aim to serve. Were excited for you to start enjoying the benefits of solar and truly appreciate you choosing Trinity Solar! Congrats on going green!
Complete deception from Trinity. I was told by my sales *** that when I needed a new roof there would be a $500 charge to remove and ***lace the panels. Total c*** They are charging me $6,000!! They don't want to hear anything and now I am stuck with a leaking roof or get over charged by this lying company.
Worst solar company, was offered money to put solar panels on my roof and was never paid. When i soeak to them about it, they continue to tell me that they have no idea what im talking about and to call the person who came to my house, i want these solar panels off my roof.
I have been very upset for the last 3 months about my bills I have been getting bills of Meted of March with an amount of $165.67 and now April of $207 how is it possible that I am paying monthly $146 for trinity solar and also getting these high bills for Meted?? This should be unlawful. The sales person told me I was going to be paying less than before having the ************ not like that at all also talked about extra checks I was going to receive and I havent seen one. This is the worst thing I havent done to my house. ... read more
Will not stop harrassing us! They come to our house multiple times a year, we ask them to stop coming, but they won't. The lady came and we have her on our ring camera just trying to strong arm my husband, who is a big man! Why would anyone do business with a company like this? They seem to have to forcefully sign people up for some reason....that tells me all I need to know! If the company was that great, they wouldn't have to go door to door, people would be coming to them!
It took them nine months to start installing, and about an hour after they started putting holes in the roof they hit me with "it is going to be 40 more weeks before we have the last part, and then the system would get turned on some time after that." And now that they've started the install I can't ********* is going to be a minimum of 1.5 years from signing the paperwork to getting it turned on, and if history is any indication it is probably going to be more like 2 years.This company operates in bad faith, and you should ... read more
Frequently asked questions about Trinity Solar
How is Trinity Solar rated?
Trinity Solar has a 4.2 star rating with 405 reviews.
When is Trinity Solar open?
Trinity Solar is open now. It will close at 7:00 p.m.
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