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4 Open Square Way #410, Suite 410, Holyoke, MA, 01040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We have been Solar for a full year! 2 months ago our electric bill tripled and we thought it was a Solar issue. Our Consultant, ******, was quick to review and answer all our questions. She confirmed the solar had produced as promised. Suggested we call the utility regarding the meter A month later we realized our sump pump broke, which caused the spike. ****** continued to follow up and even spoke with our adult son to make sure we understood everything.I highly recommend ****** and Trinity Solar!
Business response:
Thank you so much for sharing your experience! Were delighted to hear that ****** was so responsive and helpful in addressing your concerns about the increase in your electric bill. Its great to know that she was able to confirm the solar system was performing as expected and provided valuable guidance on resolving the issue with your utility meter. Were also glad to hear that ******* follow-up and communication made a difference, ensuring that you and your family felt informed and supported throughout the process. Your reco... read more
You go door to door You got my 86-year-old mother to sit and talk to you with you for a half an hour then you come to my house. I called *************************** told him not to have somebody come over and bother my mother she's 86. What do I find over at my mother's house The guys over there. I researched You're not as good as your made yourself out to be. How dare you go to people's houses and bother them.
Business response:
Hello *****, we appreciate you bringing this concern to our attention and we're so sorry to hear about your experience. Please reach out to us at ****************************************************************************************************************** so we can locate your mother's file and resolve this for you.
******************************* knows all that was important to convince us that Trinity Solar could meet our specific needs for the installation of system that would supply our 1360 sq. ft ranch home in ************. We had already investigated solar with several other companies and had given up hope until ******* knocked our door. Most importantly Trinity delivered well beyond all that was promised and we have been saving on our energy bills since February of 2021 :-) she deserves a 5 star rating from us as does **********... read more
Business response:
Thank you so much for your wonderful feedback! Were thrilled to hear that we were able to address all your needs and that Trinity Solar exceeded your expectations. Its fantastic to know that youre already seeing savings on your energy bills and that our teams efforts made a significant difference for you. We greatly appreciate your 5-star rating and your kind words about both Trinity Solar and Sunnova. If you have any further questions or need assistance in the future, please dont hesitate to reach out. Thanks again for your... read more
The entire process with Trinity Solar was seamless. Our representative, ********************* thoroughly explained the program, making everything easy to understand. I'm especially thrilled about their referral program it's one of the best I've ever encountered. I'm looking forward to earning rewards through this program and saving money with renewable energy!
Business response:
Thank you so much for your kind words! Were delighted to hear that your experience with Trinity Solar was seamless and that ********************* provided clear and thorough explanations. Its wonderful to know that youre excited about our referral program and the potential rewards it offers. Were committed to making the transition to renewable energy as smooth and beneficial as possible, and your feedback is a great reminder of why we do what we do. If you have any questions or need further assistance as you start earning re... read more
Trinity was great and easy to deal with but even before that my sales rep ******* was even better as I never felt pressured, explained EVERYTHING flawlessly and in a manor I completely understood. Being a blue collar work my a** off guy, this was very helpful as I did not have time to play around or get jerked around by sales people was one of my better experiences in my 50 yrs of life. Thank you *******!
Business response:
It sounds like ******* made a significant positive impact on your experience, and its great to hear that she was so helpful and clear. Its always a relief when you find someone who respects your time and communicates well, especially when youre busy. Im sure shell appreciate hearing that her efforts made such a difference for you. If theres any way I can help you draft a thank-you note or anything else, just let me know!
We've had a fantastic experience with Trinity Solar. Our consultant, *******************************, explained everything to us at our pace and answered all our questions. They handled the design and dealt with the town for proper permits, and the install was flawless. They even upgraded our old 1960's era 3 wire power feed to a new 4 wire power feed and we didn't pay a dime more. We've had solar for about a year now and are paying a small monthly payment for the solar which is significantly less than our average monthly el... read more
Business response:
Thank you so much for sharing your fantastic experience with Trinity Solar! Were thrilled to hear that ******* provided such excellent service and that you found the process smooth and efficient. Its great to know that the design, permitting, and installation all went flawlessly, and that youre seeing significant savings on your electric bill. Were especially pleased to hear that the upgrade to your power feed was handled at no additional cost and that youre benefiting from the solar energy system both financially and enviro... read more
I want to thank Trinity and thier team for the smooth solar install on my roof. ***** and **** explained the process very well. The workers were very neat and self sufficent. Look forward to solar benefits.
Business response:
Its great to hear that your solar installation went smoothly! ***** and ***** clear explanations and the neat, efficient work of the installation team seem to have made a big difference. It sounds like you're all set to enjoy the benefits of solar energy. If you have any more questions or need assistance as you start using your system, feel free to ask. Congrats on making the switch to solar!
I had the pleasure of working with Trinity Solar, and I couldn't be more impressed with their service and professionalism. From the initial consultation to the final installation, every step of the process was seamless and efficient.Firstly, the savings are incredible! Thanks to Trinity Solar, I am now saving significantly on my monthly energy bills. The transition to solar power was made easy with their expert guidance and support. They helped me understand the benefits of solar energy and tailored a system that perfectly f... read more
Business response:
Thank you so much for your incredible feedback! Were thrilled to hear that your experience with Trinity Solar has been so positive from start to finish. Its wonderful to know that youre seeing significant savings on your energy bills and that the transition to solar was smooth and straightforward. We greatly appreciate your kind words about our team, especially the salesman and the installation crew. We strive to provide expert guidance, clear communication, and top-quality workmanship, so its fantastic to hear that we met y... read more
I worked with ******************************* from start to finish. She has an amazing amount of information and answered all of my questions. The process was not difficult and stayed true to schedule. I love my Solar power with Trinity Solar.
Business response:
Thank you so much for your kind words, ******! We're thrilled to hear about your experience with ******* and our team here at Trinity. It's wonderful to know that she provided you with the information you needed and made your solar journey smooth and timely. We're delighted that you're enjoying the benefits of green energy, and we appreciate your support! Welcome to the Trinity Solar family!
Trinity Solar has a 4.2 star rating with 405 reviews.
Trinity Solar is open now. It will close at 7:00 p.m.
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