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Trilogy Apartments
- Apartments
- University City, MO
About this business
Location details
8650 Kingsbridge Ln, University City, MO, 63132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter My experience at the renew apartments is great there are friendly people the staff is always on time when you need them like maintenance they are very friendly people and it's a clean environment the pets are family my son really enjoyed looking at the dogs whenever we come outside so I recommend renewed to people
Business response:
Thank you for your kind review! We're happy to hear that you've had a positive experience at ReNew Centennial. We appreciate your kind words about our friendly staff and clean environment. We're also glad your son enjoys seeing the other residents' pets - they're definitely part of our community! We're always striving to provide a comfortable and enjoyable living experience for all our residents.
Verified Renter Maintenance issues are addressed promptly (except for the dishwasher, still don’t have that) and the community feels safe, well-lit and well staffed. All utilities work well.
Verified Renter Things are never fixed. My dish washer has been broken for over a year. Told every few months they will fix it. My sink backs up constantly. Light fixtures don’t work. We had snow and not a single side walk or walk way was shoveled front or back. If you call the office they’ll act like you’re bothering them. IF they answer which hardly happens. If you go in same thing. If you move here expect things to be in terrible shape.
Business response:
Thank you for sharing your feedback User. We appreciate you bringing these issues to our attention. We strive to provide our residents with a comfortable living experience, and we understand how frustrating it is when maintenance issues arise. We are committed to addressing any concerns you have and will make every effort to improve our service. Please feel free to email us at renewcentennial@trinity-pm.com so that we can work together to resolve these issues.
Verified Renter Great job to pest control they immediately came to solve the pest problem for me although they did have to come 2 3 times it got the job done and now I haven't seen anything over a month will still give it time though
Business response:
Thank you for the positive review! We're glad to hear that our pest control team was able to effectively address your concerns. We appreciate your patience and understanding throughout the process.
Verified Renter It Has Been Very Unpleasant Living Here, I Have Had Way Too Much To Deal With Upon Move In, Only One Maintenance Worker Has Been Very Helpful. I Have Been Given The Run Around Since December 14th About Different Things With My Apartment!!
Business response:
We appreciate you taking the time to share your feedback User. We understand how frustrating it can be to experience issues after moving in, and we apologize that your experience has been so challenging. We strive to provide our residents with a positive living experience and we're disappointed to hear that you've encountered difficulties. While we can't address specific details in this public forum, we do encourage you to reach out to our office at renewcentennial@trinity-pm.com so that we can better understand your concern... read more
Verified Renter Pleasant living environment, friendly neighborhood. Maintenance is always working on keeping the facility clean. Beautiful scenery, almost feels like a village
Business response:
Thank you for the kind review! We appreciate your feedback about the welcoming atmosphere and the dedicated efforts of our maintenance team to keep the property well-maintained. We strive to create a beautiful and inviting community for our residents, and we are glad you enjoy the village-like feel of ReNew Centennial.
Verified Renter The staff is super nice and friendly! Maintenance is on top of getting things fixed as soon as they can. The neighbors are lovely. Cops patrol often so I always feel safe
Business response:
Thank you for your kind review! We are so happy to hear that you are enjoying the community at ReNew Centennial. Our team strives to provide a positive and welcoming environment, and we are glad that this comes through in your experience. We appreciate your feedback and will continue to work hard to maintain the high standards you have recognized.
Verified Renter It's a struggle to get help from the staff at the leasing office. The verbiage about the utilities was misleading and now I'm paying a lot more each month than I was expected based on their sales pitch.
Business response:
Thank you for sharing your feedback User. We appreciate you taking the time to bring these concerns to our attention. We strive to provide clear and accurate information to our residents. We'll take your feedback into consideration as we continue to review our policies and procedures. If you have any further concerns or questions, please feel free to reach out to us at renewcentennial@trinity-pm.com.
Verified Renter Things are going well. Started off a little bumpy but management where on issues immediately. Great job. I appreciate the expedited attention
Business response:
Thank you for your feedback! We're glad to hear that things are going well now, and we appreciate your recognition of our team's prompt response to your initial concerns. We strive to provide a positive living experience for all residents.
Frequently asked questions about Trilogy Apartments
How is Trilogy Apartments rated?
Trilogy Apartments has a 3.7 star rating with 662 reviews.
When is Trilogy Apartments open?
Trilogy Apartments is open now. It will close at 6:00 p.m.
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