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Trilogy Apartments
- Apartments
- University City, MO
About this business
Location details
8650 Kingsbridge Ln, University City, MO, 63132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Not a good move in experience ac was not get cold enough Stopper was not sealed to the tub. Cabinets, medicine cabinet was dirty all this happened on first move in and now waiting for Maintenance to fix it. 2 days since my movie, this will be the 3rd day waiting for maintenance.
Business response:
Thank you for reaching out. We are sorry to hear about your experience, and we would like to help. Please contact our team at renewcentennial@trinity-pm.com so we can address your concerns.
Verified Renter I have been here several years and overall enjoy living here. The only thing that has changed is large rent increases last 2 years. Maintenance is good just need more staff but responds quickly to at least assess issues but most wait is for parts Staff very professional and courteous . Property kept very clean outside kept up summer and winter.
Business response:
We are glad to hear that you have enjoyed your time here and appreciate your feedback on our maintenance team. We will be sure to pass it along to them.
Verified Renter My resident experience has been okay. When I first moved in there was SUCH a hassle and the unit was not Move-In ready as the employee at the leasing office was trying to debate about. Afterwards things got handled and maintenance comes quick when there is an issue. Communication/returning calls and emails are not good, you need to visit personally.
Business response:
Thank you for your review. We are pleased to hear that you have been satisfied with our maintenance service, and we are sorry to hear that you have not been satisfied with our communication. We would like to learn more about your concerns so that we can improve your experience, so please email us at renewcentennial@trinity-pm.com.
Verified Renter It has been good. Nice neighborhood and very quiet. Good for my children to go outside and play. I'm very comfortable in my unit and the staff is very nice
Business response:
We are delighted to hear that you have been pleased with your home and our team! Thank you for sharing your experience with us.
Verified Renter I truly am glad that I choose to live here at Renew In University City. I could not be anymore happier than I am with all of the staff, neighborhood and community.
Business response:
Thank you for sharing your satisfaction with our community, neighborhood, and team! We are glad you are happy here.
Verified Renter My move in date was pushed back there was multiple things wrong in the unit that still isn’t fixed the sewer was backed up and damaged my carpet they claimed someone came to clean it and still wasn’t clean. Called and harassed about 10.95 for rental insurance while my apartment smelled of sewer water
Business response:
Thank you for reaching out. We are sorry to hear about your experience, and we would like to learn more about your concerns so we can address them. Please contact us at renewcentennial@trinity-pm.com at your earliest convenience.
Verified Renter Only the location is good being off of 170. The condition of the unit and appliances such as HVAC are poor or extremely old. Communication with the office and maintenance is slow. The walls are thin and insulation is poor. Cable lines get fed up to upper units and get frequently cut by contractors causing me to switch to another internet provider. There’s a smell of mold in the bathroom and maintenance can’t find the issue which I suspect leaking in the walls from other the unit. I have to put my dog up and n... read more
Business response:
Thank you for your review. We are glad to hear that you appreciate our convenient location. We are sorry to hear that you have concerns about the condition of your unit, and we would like to learn more about your experience so we can address your concerns. Please email us at renewcentennial@trinity-pm.com at your earliest convenience.
Verified Renter I've really enjoyed living here! The neighborhood feels really safe, the amenities are easy to access, it's just a lovely place to live for a reasonable price!
Business response:
It's heartening to see that you feel at ease in our community and that our welcoming atmosphere and enjoyable amenities stand out. Thank you!
Verified Renter Goo place and calm where to live. Totally I love it here it’s very peaceful I feel safe it’s clean also near by grocery store reach is amazing!
Frequently asked questions about Trilogy Apartments
How is Trilogy Apartments rated?
Trilogy Apartments has a 3.7 star rating with 662 reviews.
When is Trilogy Apartments open?
Trilogy Apartments is open now. It will close at 6:00 p.m.
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