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Trilogy Apartments
- Apartments
- University City, MO
About this business
Location details
8650 Kingsbridge Ln, University City, MO, 63132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Don’t be fooled Wish I could give it zero stars! Don’t move in here. My son tried to move in two weeks ago and still can’t live there because the AC hasn’t worked from day 1. Temps are in the 90’s inside apartment and no one will fix it. Finally admitted it needs a new unit but no one will call and update us and when we call they just say they’re waiting on approval. In addition, they say the place is updated and during walk thru they claim it will be painted and cleaned. Upon move in, nothing was painted or touched up. The ... read more
Business response:
Thank you for reaching out. We are sorry to hear about your experience, and we would like to learn more about your concerns. Please contact us at renewcentennial@trinity-pm.com so we can assist you.
Verified Renter The apartments seem decent and there are a lot of nice amenities. The stove isn’t full sized which is a bit odd and some of the doors don’t seem to seal at the bottom. Also was a bit disappointed by the lack of cleaning done before I moved in.
Business response:
Thank you for your review of our community! We are glad you are enjoying our amenities and are sorry to hear about the cleaning and stove. We will be sure to pass your feedback along to our team.
Verified Renter I like the area. The apartment is nice and quiet. The apartment rate is reasonably priced. On the other hand, the apartment is pretty old. That means old and subpar fixtures. There are also bugs in the apartment which can be a little concerning. The customer service is also not the best. One of the front office workers is rude and does not have a welcoming tone.
Business response:
Thank you for your review. We are pleased to hear that you enjoy our community's location and pricing, and we are sorry to hear that you have some concerns about our apartments and our team. We would like to address your concerns directly, so please email us at renewcentennial@trinity-pm.com.
Verified Renter I like the way the apartments response to you quickly . I also enjoyed the little get together the complex does to get to know other people in the area.
Business response:
We are thrilled to hear that you have enjoyed our quick response time and our community events! Thank you for your review.
Verified Renter Very nice place to live! Community is very quiet and my neighbors are all laid back! I love the pool as well! I would definitely recommend staying here!!
Business response:
We are delighted to hear that you are enjoying your home and our community! Thank you for recommending us to others.
Verified Renter Leasing office just keeps juggling through maintenance men. the only one that actually did his job was kyle, this new batch looks like they will get things done so hopefully things will change , but since moving in nothing in my apartment ever gets fixed in a timely manner.
Business response:
Thank you for your feedback. We are pleased to hear that you are satisfied with the new maintenance team, and we are always looking for ways to improve our service. If you have any further concerns, please do not hesitate to contact us at renewcentennial@trinity-pm.com.
Verified Renter I Love the area It is nice and quiet and friendly This is an awesome place to live I love that it is near the highway for an easy commute This was a great choice to live in this community The amenities are great I intend to take advantage of the different amenities that are offered as a resident
Business response:
Thank you for sharing your love for our community! We are glad you are enjoying our convenient location and the many amenities we offer.
Verified Renter I love the apartment itself but when I moved in, the A/C wasn’t working. Maintenance came out to turn on the tripped breaker but as soon as he left, it tripped again. After I called the emergency maintenance number, they stated that the on call text wasn’t qualified to work on A/Cs. I was left without air for the weekend with no chance of getting it fixed.
Business response:
Thank you for your review. We are glad you are enjoying your home, and we are sorry to hear about your A/C concerns. We would like to learn more about your experience so we can assist you, so please email us at renewcentennial@trinity-pm.com.
Verified Renter I enjoy living here it’s a quiet neighborhood and the only thing I would change is how thick the walls because I can hear into others apartment
Business response:
We are pleased to hear that you enjoy your quiet neighborhood, and we appreciate your feedback on our walls. We will be sure to share this with our team.
Frequently asked questions about Trilogy Apartments
How is Trilogy Apartments rated?
Trilogy Apartments has a 3.7 star rating with 714 reviews.
When is Trilogy Apartments open?
Trilogy Apartments is closed now. It will open at 8:00 a.m.
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