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Toyota Parts

4.5

About this business

Location details

Scranton, PA, 18508, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5530 reviews
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Aj Jones's profile image
Aj Jones 
6 years ago

One of the worst car buying experiences. Bought a new Tacoma had it 2 months and they still never sent my lease agreement to the bank. Picked up the truck drove halfway home and noticed there was no inspection and emission stickers in the windsheild. checked the fluids when I got home. Oil and and antifreeze were both below the low mark's. When you call them and try to get the problems fixed they try to always try to put the blame on someone else. In my opinion they should be trying to resolve the problems not putting the bl... read more

Mark Richards's profile image
Mark Richards 
recommend  Recommended
6 years ago

Bought a new Tacoma there for a returning service member . Every man and woman at Toyota of Scranton, including the owner, went out of their way and took time out of their day to put something special on too show appreciation to this returning service member when she picked up her vehicle after coming home from a year-long deployment. I cannot say enough about how great the people are there. Thank you all, you will never truly understand what this meant not only to her but to me as well. — with Stephannie Richards. 

Dennis R. Berfield's profile image
Dennis R. Berfield 
recommend  Recommended
6 years ago

Every interaction I've had with Toyota of Scranton has been a positive one. I recently chatted with Dorothy on the phone who was incredibly helpful with answering all my questions. 

Anna Bova's profile image
Anna Bova 
6 years ago

This place values those in the military. Today they accommodated my crazy schedule along with my husbands crazy schedule due to military service-without any hesitation ! 

Michel Noyola Lipperini's profile image
Michel Noyola Lipperini 
recommend  Recommended
6 years ago

Always courteous and efficient. From the moment I drive into the building. Waiting area so comfortable 

Scott Madrak's profile image
Scott Madrak 
6 years ago

Would not give me a lease quote over phone. Had to come in. 10 other dealerships did. Will not be shopping there. Was told management doesn’t allow. 

Bobbie Jo Sands's profile image
Bobbie Jo Sands 
6 years ago

Ok, so what's the point in having an appointment? 3 hours later, just to be informed I will have to wait another hour because they lost my car. Seriously? 4.5 hours later I leave with nothing. My car looks like they half ass detailed it. I will never buy another car from them again, nor recommend this place to anyone. What a joke... 

Mary Williams's profile image
Mary Williams 
6 years ago

Been a loyal customer with this dealership for many years but our deal that went down yesterday was awfully shady and included some very poor customer service. Disappointed to say the least. 

Ali Riley's profile image
Ali Riley 
6 years ago

I have had the worse non-caring attitude for the dealership. I paid cash for my car and after that it seems they don’t care anymore. My salesman quit the day after I brought the car so can’t speak to him and it’s even worse I brought a Dodge Charger now I have issues they keep telling me to call dodge. No I gave you my money for the car not dodge. Its 2recalls on my car one before I brought the car. My brakes continue to squeak after they were replaced a month later after my purchase. I received only one key to the car. Also... read more

Frequently asked questions about Toyota Parts

How is Toyota Parts rated?

Toyota Parts has a 4.5 star rating with 530 reviews. 

When is Toyota Parts open?

Toyota Parts is closed now. It will open at 9:00 a.m. 

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