Toyota Parts's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Toyota Parts

4.5

About this business

Location details

Scranton, PA, 18508, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5530 reviews
Select a rating
Lori Kaszuba's profile image
Lori Kaszuba 
5 years ago
Beth Connor's profile image
Beth Connor 
5 years ago

Yesterday we bought a beautiful certified preused Sienna from Toyota of Scranton. Salesman Joe Sr. Immediately came to our service as soon as we entered to help us with our search. Initially we were thinking of leasing a new vehicle but when Joe showed us our now current van, we changed our mind. Joe answered all or questions and made the process easy. The signing of our paperwork took a little longer than anticipated but we worked through it and were happy with the deal we got. JT in finance was really easy to work with. Ma... read more

Pamela Dennis's profile image
Pamela Dennis 
5 years ago

I had a pretty traumatic car accident over this weekend, and in preparation for the fact that it might be totaled, I started looking at used cars. On several Websites I saw advertised at Toyota of Scranton a car that I would be interested in. The accident happened on a Saturday, so I couldn’t get anybody on the phone until Monday. I spoke with someone on the phone that morning who asked me what car I was interested in, and time I would be coming up. That they would have the c...Continue Reading 

Tomas Alvarez's profile image
Tomas Alvarez 
5 years ago
Krista Michaela Becker's profile image
Krista Michaela Becker 
5 years ago

Came in for an estimate on damages done to my vehicle. I can honestly say I was never treated so terribly by employees in my life. Not just one either, literally every employee we encountered had terrible attitudes and huffed and puffed that they actually had to do their jobs. Definitely won’t be back. 

Brian Donahue's profile image
Brian Donahue 
5 years ago

we went to trade in our 16 Prius which we bought new there and they wanted to give us far less than what our car was worth and we were told they dont take any money off of new cars anymore....got up and walked out....terrible way to treat return customers 

Nancy Wise's profile image
Nancy Wise 
5 years ago

My husband and I recently leased a Rav4 and purchased a Corolla. Nick Bosque was a great, no pressure sales person, and Michael in finance worked hard to find us the best deal. Highly recommend Toyota of Scranton! Thanks for a great car shopping experience! 

Peter Cleary's profile image
Peter Cleary 
5 years ago

If you are looking for a Certified Used Vehicle from this dealership you should run away immediately. All my life I have been told about how crooked car dealerships are. I never had an issue until I bought a certified used vehicle from this location 9 months ago. They sold me a certified used vehicle that had been in a minor collision. They never disclosed this at all. Found out 3-4 months later when I began having a weird issue. If it wasn’t for my local Toyota dealer I would have never had known. Trust me.... don’t buy any... read more

Thomas Joseph's profile image
Thomas Joseph 
5 years ago

The service has gone drastically down hill. I have bought two new trucks from Toyota of Scranton. The service used to be great. It’s now very unorganized and no one seems to have any idea what they are doing. I will never buy another vehicle here again. I will also never go here for service again. The sales staff is great unfortunately the service department is just not up to par anymore. I think a lot of staff changes over the years have resulted in a 5 star dealership being ruined. 

Frequently asked questions about Toyota Parts

How is Toyota Parts rated?

Toyota Parts has a 4.5 star rating with 530 reviews. 

When is Toyota Parts open?

Toyota Parts is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com