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Toyota of Union City

2.7

About this business

Location details

4080 Jonesboro Rd, Union City, GA, 30291, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun1:00 p.m. to 6:00 p.m.
2.7196 reviews
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Taylor Payton's profile image
Taylor Payton 
8 years ago

Business response:

We apologize that you were not satisfied with your visit. If you would like to discuss this matter further you can contact our Customer Relations Team at 770-964-4900 ext 2273 or 2233. 

Victoria Greene's profile image
Victoria Greene 
8 years ago

Love this place. I've had a couple if issues withth my A/C and they always fixed it Princess in the service area always double checks that my car was serviced correctly and the one time I came back she made sure it was fixed correctly before I had to get my kids from practice. Will always go to my Nissan of Union City! 

Niesha Sinclair's profile image
Niesha Sinclair 
8 years ago

WOW!!!! From the looks of these reviews your service departments need a overhaul... I was planning on making a car purchase through them. I'm glad I didn't.... 

Meka Banks's profile image
Meka Banks 
8 years ago
Stephanie McIntosh's profile image
Stephanie McIntosh 
8 years ago

It wasn't the best customer service, but it was okay in the end. The rep who checked me in Lamarques (not my normal rep) did not seem to know much other than trying to get more money out of the female customers because he obviously thinks that we do not know anything. Sadly he was incorrect. When I say that I need a cabin filter changed and you tell me no you mean an air filter...lol really. Also my car is making a loud noise when I start it and accelerate, and of course he states that I would need to pay for a diagnostic te... read more

Ramon Frazier's profile image
Ramon Frazier 
8 years ago

Well unlike some I had a good experience on yesterday ! I bought a 2015 Altima in March but I did get it from the Kia side with Ron Grimes ! They treated me right , yesterday was my first service appointment ! I was in & out in a hour & a half !; 

Alice Boston's profile image
Alice Boston 
8 years ago

Customer Service sucks. They will not answer their phone 

Business response:

Good Afternoon Alice, We strive to answer every phone call as it comes in. We apologize if we missed your call. Sometimes throughout the day our phones are very busy. However We will come up with a plan to make sure all calls get answered expeditiously. Thank you for your feedback as it helps us make a better Nissan. 

Brenda Lowery's profile image
Brenda Lowery 
8 years ago

They treat you like family! I've been sending friends and family to Union City Nissan for years! 

Business response:

We really appreciate your business !! 

Tremille LaBrosha Chestnut's profile image
Tremille LaBrosha Chestnut 
8 years ago

I had a 10:15 oil change appointment yesterday & went i left it was after 12:30, i was very upset 

Frequently asked questions about Toyota of Union City

How is Toyota of Union City rated?

Toyota of Union City has a 2.7 star rating with 196 reviews. 

When is Toyota of Union City open?

Toyota of Union City is closed now. It will open tomorrow at 7:00 a.m. 

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