Toyota of Union City's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Toyota of Union City

2.7

About this business

Location details

4080 Jonesboro Rd, Union City, GA, 30291, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun1:00 p.m. to 6:00 p.m.
2.7196 reviews
Select a rating
James A. Trent's profile image
James A. Trent 
7 years ago

Absolute worst experience I’ve ever had in buying a car. Please be careful of this place. Never ever ever again will I do business with this place. 

Business response:

If there is anything you would like to discuss about your recent experience here at the dealership please contact customer relations dept at 770-964-4900 X2233. 

Andrea L. Henderson Clevenger's profile image
Andrea L. Henderson Clevenger 
7 years ago

This is BY FAR the WORST dealership I’ve EVER encountered. Stay far away!! #dishonestdealership 

Business response:

If there is anything you would like to discuss about your experience please contact customer relations dept 770-964-4900 X2233 

Karen Raynes's profile image
Karen Raynes 
7 years ago

Business response:

Ms. Raynes we agreed to fix the scratches but it is YOUR schedule that is difficult to work with not ours. Our guy is here on Saturdays and he came on Tuesday this week but you did not show. So we will reschedule but keep in mind we honor this for thirty (30) days. Hope to hear from you soon! 

Anthony C Epps's profile image
Anthony C Epps 
7 years ago

This is the only Dealership that I will come to from now on. 

Janice Sales's profile image
Janice Sales 
7 years ago

I was in Love with the service till I had to buy a tire, I paid for the tire and I thought everything was ok until my next oil change came around, we discovered I still had the same tire on the car all this time, they said no but yet it was on the paperwork that I need another tire. They are Liars, and now I still need another tire. Smh�. This happened in Newnan 

Business response:

We are sorry to hear about your experience with us in our service department. We would like to gather more information from you so we can better serve our customers in the future. You can reach a customer care agent at 678-709-0808 or by email at LSimonds@AutoAssocATL.com 

Lisa Williams's profile image
Lisa Williams 
7 years ago

One star only because I cannot give them negative stars!� 

Kelly Price's profile image
Kelly Price 
7 years ago

I had the absolute worst experience here and would not recommend this place to my worst enemy! I’ve been calling for OVER 2 months to get a refund on my gap insurance (I sold the vehicle) and have left AT LEAST 15 voicemails on random extensions and have yet to hear back. I have also emailed the floor supervisor with my concerns and have not heard back. To top it all off, the receptionist is absolutely useless. She has laughed and hung up the phone on me several times. Very unprofessional! I will be in contact with corporate... read more

Mary Edmonson's profile image
Mary Edmonson 
7 years ago

I always have a great experience with Nissan, my service provider will make your experience pleasant. They offer premium beverages and snacks. 

Cori Fowler Hede's profile image
Cori Fowler Hede 
7 years ago

I attempted to contact Nissan of Newnan with the number listed on the internet. The phones were transferred to this dealership. I explained that I was trying find out about my car in Newnan and I was laughed at and berated by the receptionist that had zero people skills. She didn’t even offer to transfer me back to Newnan. I will be reporting this to her management. 

Business response:

Good morning, We are sorry to hear about your experience. We would like to gather more information from you. You can reach a customer care agent by phone 678-709-0808 or by email LSimonds@AutoAssocATL.com 

Frequently asked questions about Toyota of Union City

How is Toyota of Union City rated?

Toyota of Union City has a 2.7 star rating with 196 reviews. 

When is Toyota of Union City open?

Toyota of Union City is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com