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Toyota of Union City
- Car Dealers
- Union City, GA
About this business
Location details
4080 Jonesboro Rd, Union City, GA, 30291, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
Business response:
After discussing with the service manager, he is asking that you could give him a call in regards to the complaint. He can be reached at 770-964-4900 and his extension is 2256. His name is Mike Greer.
Nissan Union City service is awesome they are committed to quality service. Ms. VONCELLA the fabulous just gives the superb results with the service team! 100000 stars love em.. Everyone should meet the dynamic dual delivery team managers Ms. Anita & Ms. Monique totally give each delivery on the discovery lane!
Business response:
thanks Pete!!!
Very dissatisfied got a welcome call from the finance company then the dealership calls me to bring the car back
Business response:
We apologize for any inconvenience that we may have caused. If there is anything we can help you with please call our Customer Relations Manager at 770-964-4900 ext 2273
My daughter and I went tonight and was very disappointed in our experience. The salesman was so unprofessional. We told him what we wanted and he focused on my daughters car and didn't want to work with us. We saw one on the internet for the price range. He didn't even ask what I wanted. I told him similar to what I drive. We left and went over to ford where we were treated with respect and he listened. Two cars all cash. Lost a sale tonight.
Business response:
We truly apologize that you were not satisified with the salesperson and his customer service. We are always striving to give the best service possible. We will look into this and work hard to correct it. We hope we can do business with you ini the future. If you have any questions please call one of our Customer Relations Mnagaers at 770-964-4900 ext 2273
No matter how many times I call and no matter who I talk to, they say they take me off of the mailing list but they won't stop sending me things in the mail claiming I have a Nissan. I haven't had that car in 8 years and I don't want another. Leave me be. Please!!!
Business response:
We sincerely apologize that you are still receiving mail from us. We have removed everything we can from our internal systems. However, you would need to contact Nissan Consumer Affairs to have any additional mailing information removed. We attempted for you, but unfortunately, they only work with the customers. Nissan Consumer Affairs can be reached at 800-647-7261.
My experience was completely awful. I have heard of so many awful stories about this dealership. Unfortunately not listening to the warnings I received I Still let them fix my car.I never been at a establishment that had extremely bad customer service. Down to the service manager Who never showed up to our meeting that we were supposed to have as well as address any of my problems. I can honestly say I'm done with Nissan that is the last of business they would ever receive.
Business response:
Thank you for allowing us to earn your business. We do apologize that you weren't treated with the best customer service. We would like to gather more information from you so we can better serve customers in the future. You can reach a customer service specialist at 678-709-0808.
Frequently asked questions about Toyota of Union City
How is Toyota of Union City rated?
Toyota of Union City has a 2.7 star rating with 196 reviews.
When is Toyota of Union City open?
Toyota of Union City is closed now. It will open tomorrow at 7:00 a.m.
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