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Towns of Chapel Hill
- Apartments
- Plano, TX
About this business
Location details
6201 Chapel Hill Blvd, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Used to be great I’ve lived here for three years and it was honestly the best place I’ve ever lived. That is already changing because a couple months ago, the complex was bought by a new company. They are raising rent by hundreds of dollars on current residents and I can already see it going down hill. Things are breaking and not being repaired and the social media pages are flooded with lame AI pictures of the property with AI generated residents. Stay away from here, you can tell a greedy corporation bought it and is going... read more
Verified Renter Es una agradable experiencia ya que son amables la comunidad es tranquila y los espacios son seguros además que se cuenta con tiendas muy cerca
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying the friendly atmosphere, peaceful environment, and the sense of safety within our community. That’s exactly the experience we strive to create for our residents every day. We’re also glad you’re taking advantage of the convenient nearby shopping. it truly makes the location even more enjoyable! We appreciate you being part of our community and are grateful for your kind words. The Towns of Chapel Hill Team
Sharing Feedback on Lease Renewal process I have consistently given 5-star ratings in previous years, especially appreciating the location and staff. However, this year my rating would be lower due to my lease renewal experience. The team was firm on a nearly 10% increase, despite online pricing appearing significantly lower, and after multiple requests, no alternative options were provided. I hope the management can review this process, as greater flexibility and transparency during renewals would greatly improve the reside... read more
Business response:
Thank you for taking the time to share your feedback and for your continued residency with us. We truly appreciate the 5-star support you’ve given in previous years, especially your kind comments about our location and team and that means a great deal. I’m very sorry to hear that your recent renewal experience did not meet those same expectations. We understand that lease renewals, particularly when there are increases which can be frustrating, especially when online pricing may appear different. Renewal rates are based on a... read more
Verified Renter Thank you for keeping the clean and beautiful walking area. My three year old son loves to walk around in the apartment area and see trees and flowers in this facility.
Business response:
We can’t tell you how much this means to us—thank you! It makes our day to hear that you feel comfortable, and truly at home here. We love having you as part of the community and are so glad you’re happy here.
Verified Renter The management is outstanding as is the maintenance crew. The apartment areas are very clean and well kept. Landscaping was recently replaced and the gates are now controlled through resident’s phones (which is awesome).
Verified Renter The Towns of Chapel Hill is a quiet, wonderful community. It feels more like a neighborhood than an apartment community. Our staff is great and our maintenance team is the very best!
Verified Renter Excellent community to live in. It is clean and beautiful and quiet. Our maintenance team and office staff are amazing!
Verified Renter Towns of Chapel Hill offers a desirable location, safe environment, and responsive staff.
Verified Renter This is a well kept community. It's quiet. The neighborhood is convenient. Most essentials are within walking distance. All staff members have been professional and personable. I feel at home here. I'm happy I chose Towns of Chapel Hill.
Business response:
Hi there - 100% satisfaction is our goal! Great to see Towns of Chapel Hill Apartments gave you such a great experience. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
Frequently asked questions about Towns of Chapel Hill
How is Towns of Chapel Hill rated?
Towns of Chapel Hill has a 4.2 star rating with 86 reviews.
When is Towns of Chapel Hill open?
Towns of Chapel Hill is closed now. It will open tomorrow at 1:00 p.m.
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