Thrivent Financial

Orrin S 

on BBB

a year ago

I recently had a Zoom meeting with *************************, a Thrivent financial advisor, with the explicit purpose of discussing life insurance. Unfortunately, the encounter left me feeling utterly disappointed and disrespected.Instead of addressing my inquiries about life insurance, **************** chose to dominate the conversation by delivering a lengthy and patronizing lecture on various financial matters, completely disregarding my specific request. His condescending tone and disregard for my concerns were apparent ... read more

Darlene E 

on BBB

a year ago

Wish I could leave no stars!!!! Horrible company ...very condescending attitudes and difficult to work with. After having my late husbands 401.k with them for more than 15 yrs. Thrivant was difficult to work with to transfer the money that was worth way less than beginning contributions. This coming from someone who has never left a review. You've been warned. 

James M 

on BBB

a year ago

In 1964, my Ex- mother-in-law sent the salesman from Lutheran Brotherhood (AKA Thrivent Financial)to my house. He filled out an Ins. application for a Whole Life Policy. I did not realize that I was buying a forced savings plan with Life Insurance. On my 21st birthday he told me to sign here. I paid the premium for 12 years and then took a loan for $5,000. Over the next 46 years, I paid the premium plus what I thought was interest on the loan. On all statements I paid the premium and what I thought was interest. I would subt... read more

Steven S 

on BBB

a year ago

My mom has Parkinsons and in a nursing home. They froze her account that we use to pay bills etc.. I called and put my dad on the line to get it unlocked since he knew the password questions since its a joint account. After he answered the security questions correctly they still wouldnt unfreeze the account because they needed my mom to say it was ok. Theyre married and obviously he has access to it cause he knows the answers to the security questions, but they had zero common sense and Insisted they needed to speak with her... read more

Eric L 

on BBB

a year ago

Canceled the policy of my cancer survivor, veteran father because of a fee they added and a payment they misapplied. DO NOT GET A POLICY WITH THEM. 

Daniel P 

on BBB

a year ago

Poor senior care of senior accounts no communication with no client's best interest 

Jean F 

on BBB

2 years ago

Thrivent denies my access to my husband's online account. My husband has severe dementia. I have power of attorney, but they will not let me view his statements online. I would like to go paperless on his account and am unable to because I can't log into his account. I have my reasons for not wanting our statements mailed to us. I access my statements online but have been denied access to my husband's. Because of my husband's disability, we are denied access to his account and can not go paperless on his account. Beware. My ... read more

Barbara K 

on BBB

2 years ago

My accounts were originally with AAL and rolled into Thrivent. I trusted them for years because of their association with the **************** Very bad mistake. They lack transparency; their online account access is vague. When I ask questions to customer **********************, they give more vague answers and become snippy if I ask for clarification. I noticed the rate of return on my Thrivent investments was far below that of my other investments with the same levels of aggressiveness. Why did I have a consistent negative... read more

Jeffrey P 

on BBB

2 years ago

Have proof in writing I wanted to set up funds I could access at 51, Mike ** set me up with accounts that if I touch before 59 I have to pay a penalty. I have proof in writing and Thrivent will not address or fix. Absolute scumbags stay away from this company, no integrity.