Thrivent Financial

JoAnn E 

on BBB

3 months ago

My parents paid into long term care insurance with Thrivent for 25 years. What a waste. Their money would have gone farther in a simple investment. My dad died before seeing any of it. The last year of my mom’s life with caregivers at home followed by caregiving in a facility was a NIGHTMARE dealing with Thrivent. Terrible customer service, no communication- not by phone, email or mail. I had to call repeatedly, put on hold, waiting for someone who knew the status of her claim. Thrivent always blamed the agency for delay but... read more

Craig M 

on BBB

3 months ago

I have had them as a secondary medical insurance ( ******** primary) for 6 years.. & I’m lucky if they pay for anything. Compared to the premium I pay for them, I get less than .05 % back in coverage payments in return. Sad. You think a church affiliated organization would look out more for their clients!!! Buyer beware!! 

Gary H 

on BBB

6 months ago

I would give this so called company a 0 if it was on the ratings. 0 communications, don't return calls and are 0 help also. They have been delaying my mother's beneficiary payment for over 6 months with excuses that had left our family frustrated since my mother's passing. I would not recommend this company and I am going to file a complaint with the Attorney General of MN and maybe that will get some results from this so called ***************** 

Tim W 

on BBB

7 months ago

Since November I have been unable to log into their online portal. This is unacceptable, do not hold your funds with this company. 

Duncan R 

on BBB

7 months ago

They are terrible to work with. They never return phone calls. Do not do business with them. 

Marlene E 

on BBB

11 months ago

Thrivent has been extremely difficult to work with!! My elderly mother who resides in a nursing facility bought the Thrivent spiel and had signed up with them years ago. She had purchased nursing home insurance. When it came time for her to use it, they fought it tooth and nail. I had to get numerous, numerous affidavits and legal declarations and sent them a two-inch thick folder of documentation in order for them to finally cover her. Since that time, they treat me, the POA, like a criminal and will not discuss her policy;... read more

Rob G 

on BBB

11 months ago

Terrible company to deal with. Settling and estate that had policies with Thrivent. They make you supply documents that are not needed by other insurance companies. Will not send or receive emails. There higher purpose is to make it difficult for their clients. 

Angry W 

on BBB

a year ago

If I could give 0 stars I would. This company ************ their employees like dirt. They do not care about their people. I have not worked for Thrivent but I know someone who has and they were treated like a throw away and targeted to be driven out of the business. Not a religious company at all. Their VPs are not leaders and treat people terribly. They blow all the investors money with high end travel and spend their profits on their executive leaders who arent leaders in the slightest based on what I know. This company i... read more

Matt L 

on BBB

a year ago

They absolutely stone wall you legally and do nothing that is indicative or care or concern. The moment you need them, they're gone hiding behind their legal team via voicemail!Absolutely horrible, ethically disgusting behaviour.