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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was charged an appraisal fee for my house even though I already had one done. Asked to get a refund was told I would get the refund have been waiting for it. Decided to go with a different loan company, was told that the refund would only come after the loan has been closed and would take up to 10 days. Come to find out the loan processor never closed out the loan. Hoping to make sale, well I closed yesterday with a different company and still waiting for this loan to be closed so I can get my refund from this appraisal char... read more
Great company to work with. Loan consultants are very informative and very accessible at all times.
Business response:
Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
Attempted a cash out refi through this company. The loan officer ***** was cool. Its the Customer Relationship Manager ****** that left a bad taste in my mouth. Worst customer service ever! He ensured he got his point across regarding my refinance options and how he doesnt believe Ill succeed regardless the company I work with. ****** is a tumor within this company and should be fired. If more employees are like this guy, Ill never again recommend this company.
Business response:
Hello We appreciate customer feedback that helps improve our service. Please reach out to our ************* team at ************ ******* or customercare@loandepot.com so that we may help you with the issue.
Less than truthful and lack of transparency to lock in and start the loan process without the customers expressed verbal consent.
Business response:
Hello ****** -- Thank you for reaching out to us about your experience. We would like to have a member of our ************* team to discuss this further with you. Please call our ************* team at ************ ******* or customercare@loandepot.com.
The Loan Depot is comprised of highly professional employees and is very personable. They kept me abreast of the process via email or phone almost daily. They were able to get refinancing for not only my primary property but my investment property as well. I would do business with them in the future and recommend them to my friends and family.
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
***** and the LoanDepot team were amazing. Everyone was very helpful, knowledgeable and helped us get the best rate possible. The process from getting a loan, submitting paperwork and closing was quickest and painless home loan process Ive ever experienced!
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
I felt bullied after talking to the manager. My agent didnt listen to what I wanted and neither did the manager.
Business response:
Hello We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
Due to the flexibility of being able to give me a conditional approval, the seller allowed me to stay in the home. I would not have been able to stay in the home, nor close on the loan without them. I tried more than one lender and LoanDepot was the only one who was willing to work with me.
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
Great customer service, very knowledgeable and made the transition smooth and exciting to get a house mortgage.
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,870 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open tomorrow at 9:00 a.m.
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