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Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
1019 S Cox St, Asheboro, NC, 27203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
In ***** contrast to a refi that I went through a year ago, this could not have been an easier or smoother experience. . Thanks Loan Depot! Refi's can be frustrating and painful, this one was incredibly easy even though the account exec was down with covid and a family death. And that despite the fact that we were in the midst of the process Thanks Losn Depot
Business response:
Hi ******! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
Was the easiest transaction Ive done, people very friendly, professional and knowledgeable.I would wholeheartedly recommend LoanDepot.
Business response:
Hi *******! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
Worst service and acted as if they didnt even know the steps to follow in the correct order to close the loan. I feel sorry for anyone else caught in their process! Good Luck!
Business response:
Hi ******* We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
They are good and easy to work with. Their portal is very convenient, user friendly, easy access to your documents and constantly updated. It keeps track of your "to-do" list. Everything in one place. Love using it. Staff were great. Very helpful and understanding.
Business response:
Hi **** -- Thank you for sharing your experience. If you would, please reach out to our ************* team at ************ ******* or customercare@loandepot.com. Wed like to hear more.
************************************* provided a detailed explanation about the procedures, steps and ******************** regarding my refinancing options. He possess great customer service skills!
Business response:
Hi ******! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
A complete waste of time they will deny you on question 99 out of a 100 after hours of mining data
Business response:
Hi Nate We appreciate you for bringing this matter to our attention. Please contact our ************* team at ************ ******* or customercare@loandepot.com so that we can try to resolve your concern.
They were excellent about the whole process of completing a mortgage refi.
Business response:
Hi *********! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team.
My loan consultant wasnt the best. I was completely stressed, confused and the entire process lacked transparency.
Business response:
Thank you for your feedback LaJunise!
Working with this company was the worst decision I had made in this home buying process. From a sketchy loan process in itself, delayed closing dates, employees not being organized, to me being disrespected and belittled as well as discriminated against. I worked with ******************* and her team. From the beginning she never seemed like she was approachable and did not want to be bothered with phone calls or questions I had. After being hung up on after I called my loan officer to ask a question I no longer contacted he... read more
Business response:
Hi ******* Thank you for this review. Your experience is important to us and we take your concerns very seriously. Please reach out to our ************* team at ************ ******* or customercare@loandepot.com.
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
Thrive Mortgage is closed now. It will open on Monday at 9:00 a.m.
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