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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received horrible services from Loan Depot. The changed the loan estimate to benefit them without your knowledge. They expect you to agree to terms that benefit them not the customer. I had asked for refi cash-out of approx 30K instead they changed the loan estimate amount to show them receiving closing cost up to 20K and then asked for an additional 4K from the borrower. Ridiculous! They want customers to refinance a loan and take the cash out for themselves and not to the borrower. A bunch of crooks.
Business response:
Hi ******* -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
Painless, thanks to our loan rep ************************** She made the entire experience easy, understandable and pleasant. Thank you, ******************************
Business response:
Hi *****! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
Real deal! Experienced and efficient and the loan process was simple and seamless. My experience was great!
Business response:
Hi ****! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
Very personable and professional. I was amazed at the speed that the whole process took and we were kept up to date on everything. The communications with our loan team were top notch. I have read some of the bad reviews and, frankly, I don't understand how others could have such a bad experience with this company. Ours was a great experience (total time from start to finish was 25 days) and couldn't have asked for better.
Business response:
Hi ******! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
Loan depot was working from home so their loan officers could tell you all kinds of lies.escrow is a nightmare now they are trying to make my loan higher .it started out with 2.5 now **** I have credit score of 824. Big scammers
Business response:
Hi ********* take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or customercare@loandepot.com at your earliest convenience.
There were multiple things which were done well and others extremely well. 1. Process was clear and straight forward. From a consumer perspective this is what we want and need, stress is a factor when buying and refinancing a home as most consumers don't understand the underwriting process or why certain documents are needed.2. Knowledgeable staff = confidence. - Consumers want to feel comfortable staff members are familiar 3. Timely replies - Last thing a consumer wants is to be left in the dark. Constant engagement was a k... read more
the Loan Depot where great from start to finish, I will gladly use them again in the future
Business response:
Hi *****! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
This was a refinancing for my home that took longer and was far more complicated and convoluted than my original loan ever was. It took almost five months to complete. Every time I completed one set of requirements another half a dozen was added. Even after we "closed" on the loan with a notary, Loan Depot was still asking for additional documentation. Multiple people from Loan Depot contacted me asking for documents that I had already provided to other representatives. It was so disorganized and there was no effort made to ... read more
Business response:
Hi ****** -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
Corrections were not made timely and caused several attempts to close. Closing documents had errors that were asked to be correct weeks prior. Broken promises and little effort to correct the problems.
Business response:
Hi ***** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open on Monday at 9:00 a.m.
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