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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Smooth and quick process, helpful staff and notary came to me.
Business response:
Hi *****! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
Not knowing much about LoanDepot prior to using them, they did a great job with building trust, and working through the dynamics of getting our loan done with a positive outcome. As a Retired Veteran, I would highly recommend Loan Depot for your loan needs.
Business response:
Hi ******! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
I have been trying to remove my PMI for 2 months, my loan to value is 75%. I have called and emailed. I have spoke with customer service who say they will have someone call me, which never happens!! I'm sick of them making me pay $300 plus a month on PMI and won't help take it off!
Business response:
Hi **** -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
13 to 15 unsolicited robo-calls per day! This is pure harassment. Someone needs to make them stop
Business response:
Hi ******* We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or customercare@loandepot.com at your earliest convenience.
I am current customer. They missed payments to my insurance provider from my escrow account, so provider cancelled the policy. The customer service is really rude and unhelpful.Lost many hours of my time and peace of mind today trying to resolve this. Still unresolved.Stay away from this company.
Business response:
Hi ******** -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
When you refinance, make sure you get your loan fees terms straightened at the beginning and dont wait until loan documents are ready for final signatures..
Business response:
Hi Arun We appreciate customer feedback that helps improve our service. Please reach out to our ************* team at ************ ******* or customercare@loandepot.com so that we may help you with the issue.
*************** of people to work with! I was kept informed through the whole process.
Business response:
Hi ********! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
Smoothest Most Pain Free Experience Yet!I have purchased/refied several homes several times over the past few years and, without reservation, I can honestly state that Cliff's engagement with me and my roommate (we are purchasing separate homes at the same time from Cliff) has been extraordinarily smooth. Cliff was informative, educational, and not "on top of it," he was "out in front of "it" whatever the issue or process was. Ordinarily I dislike this process intensely because I've purchased or refinanced homes in different... read more
Business response:
Hi ****** -- Thank you for taking the time to leave a review. Please connect with our ************* team at ************ ******* or customercare@loandepot.com and we will do our best to help resolve the issue.
In ***** contrast to a refi that I went through a year ago, this could not have been an easier or smoother experience. . Thanks Loan Depot! Refi's can be frustrating and painful, this one was incredibly easy even though the account exec was down with covid and a family death. And that despite the fact that we were in the midst of the process Thanks Losn Depot
Business response:
Hi ******! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,870 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
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