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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wonderful company from start to finish. Stress free and ****** free. Loved it
Business response:
Hi *****! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
My name is *****************************. I am filing a complaint against Loan Depot, my mortgage company. This complaint has a lot to do with misappropriation of my mortgage escrow funds. In April 2021, I was informed that my mortgage plus escrow payment would be $931.00 x12 months. Of note, I transferred from Nationwide to ******************* on May 26, 2021, and I pay $2,200 annually. I have called Loan Depot 28 times requesting information about my loan and how they came to this amount. I do not pay taxes because I am to... read more
Business response:
Hi ******* We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
Load Depot has an ACH "Budget" deposit program. This is to setup by-weekly payments. You think this would be easy. No not at all. First off I filled out the paper work. It took 3 months for them to find it. Next I find out they want 2 month mortgage payment to start a by-weekly ACH deposit. Yes, 2 months plus in 2 week the draft will start. So if you mortgage is **** you need to come up with **** on the first of the month then the second week ****. This is stupid. What will they do with that extra payment? I would accept pay... read more
Business response:
Hi ***** -- We would appreciate hearing more about your experience. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can look into your situation further.
The loan process itself did not have any hitches, although it was slow. We were very dissatisfied with how the loan turned out over all. We chose Loan Depot because they told us that we could set up bi-monthly payments through them with no fees, when they do not even have that service to offer. We were told the same thing just before we made our first payment, but then were immediately told they did not offer bi-monthly payments. Two Loan Depot representatives drastically misrepresented the reality of their service to get us... read more
Business response:
Hi **** We appreciate you for bringing this matter to our attention. Please contact our ************* team at ************ ******* or customercare@loandepot.com so that we can try to resolve your concern.
Knowledgeable and professional but untrustworthy.The loan officer was skilled, friendly, knowledgeable and helpful. However, we concluded the deal could not be done at this time. That should have been the end of it. I subsequently received a thick envelope with complete loan documentation in it, including all sensitive personal data sent in an unsecured fashion. This was completely unacceptable. I expressed my chagrin, angst and displeasure with instructions to purge the data. This cavalier handling of sensitive information ... read more
Business response:
Hi ******** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
Robertdiaz went out of the norm to take care of us and *************** also and we are very happy with are experience with loanDepot thanks ****** and *** you guys are awesome
Business response:
Hi ******! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
Do not use loanDepot. My husband and I contacted loanDepot Oct 1, 2021 to refinance our house. At that time we were told that everything looked great and that the refi should be completed in a few weeks and that our loan would now be at 2%. Everything sounded great! And then a few weeks later were contacted and told that it would be just a couple of more weeks and that our interest rate would be extended because something was taking a little longer. A few more weeks go by. We were again told that everything looks great, but ... read more
Business response:
Hi ***** We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or customercare@loandepot.com at your earliest convenience.
Everything was so easy and fast that at times I doubted that what was happening was real
Business response:
Hi *********! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
Loan depot has been harassing me with scam phone calls almost daily for months now!!! I block them and they call back with a different number! I have told them to remove me from their call list and they continue to harass me!! They are a fricken scam of a business and should be ashamed to use a business model that invades your privacy and harassed people daily to try to get business!
Business response:
Hi **** Thank you for this review. Your experience is important to us and we take your concerns very seriously. Please reach out to our ************* team at ************ ******* or customercare@loandepot.com.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open on Monday at 9:00 a.m.
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