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Thrive Mortgage

4.1

About this business

Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835 

Location details

1019 S Cox St, Asheboro, NC, 27203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,871 reviews
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Sean's profile image
Sean 
3 years ago

Quick online processing, Great Lowest Rate on Cashout Refinance! Awesome customer service! 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

CHRISTINA C.'s profile image
CHRISTINA C. 
3 years ago

BEWARE!! They costs me thousands.Extremely poor communication and documentation and account handling. Bought a cookie cutter home that prefers to work with LoanDepot. 5 months in, they randomly send me an escrow check for "escrow overage" with no other document or notice. Two months later, I get 3 of 5 2020 tax bills in the mail they did not pay. So they increase my mortgage payment by $550 a month to cover the 2020 taxes and say to pay them $5k lump sum to lower my payment back to normal. Paid $2.5k to cover those taxes and... read more

Business response:

Hi ********* We appreciate customer feedback that helps improve our service. Please reach out to our ************* team at ************ ******* or customercare@loandepot.com so that we may help you with the issue. 

Nicole M's profile image
Nicole M 
3 years ago

This was my first time buying a home. I was able to get an amazing rate and the process was quick and seamless, every step of the way, I could contact my loan ******** ************************ when I had questions or concerns and received immediate responses. The portal the company uses made it easy to upload documents and access the loan documents. I really could not be happier. I highly recommend LoanDepot 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Embibel B's profile image
Embibel B 
3 years ago

I've done refi in the past, but this experience is no match. ****** our loan consultant was very professional and answered every questions we had. We is awesome to say the least. Also *** took her time to make sure we understood everything by continuously communcating with us both by phone and email. Very impressed with Loandepot and would for sure recommend it to all friends and families. A+++++ all the way. 

Business response:

Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further. 

Dawn B's profile image
Dawn B 
3 years ago

great team from start to finish and very timely in the processing. 

Business response:

Hello! We appreciate the positive feedback. Our team works hard to ensure every customer enjoys the best possible experience. Your review will be shared with the loanDepot team. 

Rhonda K's profile image
Rhonda K 
3 years ago

We shopped around for the best deal and chose Loan Depot because of the customer service. Highly recommend. 

Business response:

Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future. 

Miguel N's profile image
Miguel N 
3 years ago

Excellent customer service. They keep you informed on each step of the process. 

Business response:

Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs. 

Kenneth C's profile image
Kenneth C 
3 years ago

Very dissatisfied with they pay off they told me the 30 of Dec here it is the 10 th still not paid 

Business response:

Hi ******* We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com. 

Cynthia H's profile image
Cynthia H 
3 years ago

GREAT experience from start to finish within 30 days. Very satisfied with LoanDepot!! 

Business response:

Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated. 

Frequently asked questions about Thrive Mortgage

How is Thrive Mortgage rated?

Thrive Mortgage has a 4.1 star rating with 2,871 reviews. 

When is Thrive Mortgage open?

Thrive Mortgage is closed now. It will open tomorrow at 9:00 a.m. 

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