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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service and communication. Friendly and knowledgeable representatives. I recommend them
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
I dont know how to add a half star but better than 80% is the truest score for the effort put forth in third process. Initially I was apprehensive but as the process moved forward the clear requests and direction made sense.The added time created real savings over the life of the loan in this case, which was the ultimate goal. Well done crew
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
Beware of this mortgage broker. Especially noteworthy is that they will retain your escrow funds for up to a month when you pay off your mortgage. Nobody could give me a reasonable answer when asked why that is. Not even the ************* held funds that long. This seems unreasonable business practice to me.
Business response:
Hi ***** We take your feedback very seriously and would like to investigate further. Please contact our ************* team at ************ ******* or customercare@loandepot.com at your earliest convenience.
Horrible customer service, we've had our mortgage for approx. 2 years now, recently Loan Depot paid out over $12k through our escrow account by mistake. They then doubled our payments to cover these mistakes. 4 months of phone calls, promises of this will be taken care of answers to questions that are found to be false later. New customer service rep every time you call, you have to explain everything all over again. They read the "notes" from before yet have no idea what to really do. 4-5-2022 they are still investigating t... read more
Business response:
Hi ******* -- Thank you for sharing your experience. We would appreciate hearing more. Please contact our ************* Team at ************ ******* or customercare@loandepot.com so that we can discuss your situation further. Thank you!
We have been customers of Loan Depot for many years. This was a refinance to secure a higher appraisal and a better loan rate. They are a reputable company and their staff are first rate. Also, they have very good, timely products.
Business response:
Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
From beginning to end, Loan Depot made the process of refinancing very easy for me. Their representatives were kind, helpful and professional. They made an intimidating task very easy.
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
Their whole process was quick and easy and the employees were very helpful,would recommend loan depot to everyone.
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
Sold my loan to a company that recently was ordered to pay out to many mortgage holders for not distributing property tax payments and forcing mortgage insurance on holders who should not have it. Shady business that does not care about the people they are supposed to support. They are only after your money.
Business response:
Hi ******** We apologize that your experience was not satisfactory and would like to learn more. Please call our ************* team at ************ ******* or customercare@loandepot.com.
The staff at LoanDepot was amazing, great service and very professional!! Recommend **** and his team to everyone.
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open tomorrow at 9:00 a.m.
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